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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $29.77
Work Schedule
Fixed Shifts
Benefits
Local 32BJ benefits
Job Description
Related Management Company (RMC) is a premier owner and operator of residential real estate, with a portfolio spanning workforce, market-rate, and luxury housing across multiple states and Washington, D.C. As a subsidiary of Related Companies, a highly respected real estate organization, RMC is committed to transforming communities by providing exceptional service and sustainable, thoughtfully designed living environments. With many developments targeting LEED Silver certification or higher, RMC emphasizes innovation and environmental stewardship alongside high-quality property management. The company fosters a culture powered by bold thinkers and entrepreneurial spirits, promoting internal mobility, leadership growth, and career development within a supportive and... Show More
Job Requirements
- Must be able to work 8 hour shifts
- must be available to work late at night or early in the morning and overtime when required
- must be comfortable working with and around large groups of people
- must be able to lift up to 35 lbs
- must be able to stand for an entire shift
Job Qualifications
- Graduate of an accredited college or university, preferred
- 1-2 years' experience in the hotel, hospitality, or service industries
- positive, outgoing, and attentive demeanor
- strong oral, listening, organizational, and written skills including proficient word processing and computer knowledge such as Microsoft Word, Excel, and Outlook
- ability to demonstrate a history of proven reliability and consistency
Job Duties
- Greet residents and guests with professionalism and warmth
- announce visitors and manage deliveries with care
- keep the lobby calm, clean, and inviting
- support leasing tours and resident events with a polished front desk presence
- conduct lobby checks for lighting, music, scent, and overall atmosphere
- monitor building camera systems and logs
- track vendor and contractor activity and follow access procedures
- respond to safety or privacy concerns calmly and appropriately
- log and organize packages and deliveries using digital tools
- track service requests and amenity bookings
- support the package room and inventory systems
- manage visitor logs and help maintain accurate resident preferences
- prepare elevators and common areas for scheduled moves
- notify the Resident Manager of unscheduled move-ins/outs
- ensure smooth transitions with clear communication
- welcome prospective residents and alert the leasing team
- share branded materials and collect contact information
- maintain a composed and helpful presence
- sweep sidewalks, terraces, lobbies, and hallways
- empty trash and recycling bins throughout the building
- respond quickly to spills, weather-related messes, or other safety hazards
- clean and polish floors, glass, mirrors, brass, and woodwork
- deep clean as needed including carpet cleaning, grout scrubbing, waxing floors
- maintain the laundry room, fitness center, and management offices
- report any damage or safety issues to the Resident Manager
- clean stairwells, service areas, and the compactor room
- change light bulbs and help prepare units for new residents
- use building systems to log tasks and report ongoing issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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