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Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Defined Growth Opportunities
flexible schedules
vacation
sick pay
Appreciation days
Medical insurance
Dental Insurance
Vision Insurance
401k

Job Description

Aegis Living is a prominent national leader specializing in retirement, assisted living, and memory care services. The company is dedicated to enhancing seniors' quality of life by offering premium care that focuses on health, well-being, and fostering a strong sense of community. Situated in Napa, California, Aegis of Napa is part of this respected network, committed to providing compassionate and professional services designed to meet the unique needs of its senior residents. The establishment prides itself on fostering an environment where seniors can enjoy an enriched lifestyle supported by attentive care and vibrant community interactions.

Aegis of Napa is curr... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service role preferred
  • Ability to communicate effectively and professionally
  • Strong organizational and multitasking skills
  • Willingness to work the specified schedule (Thursday to Saturday, 3:30 pm to 8:00 pm)
  • Must be able to pass a TB test
  • Basic computer proficiency

Job Qualifications

  • Compassionate and positive attitude
  • Ability to remain calm and think quickly under stressful situations
  • Preferred previous experience working as a receptionist, concierge and/or supervisory role
  • Sensitivity to resident needs and the ability to build positive relationships
  • Display a desire to exceed expectations with every interaction
  • Must be willing to take TB test

Job Duties

  • Greet and direct visitors, families, residents, and employees to the right person or place and providing exceptional customer service
  • Answer all phone calls in a professional manner and handling the front desk and all assigned duties
  • Coordinate medical appointments and family outings with care and nursing staff
  • Support the smooth operation for the marketing department and office manager
  • In depth familiarity with the community layout and employees' responsibilities

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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