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Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid sick leave
401(k) Plan
Paid holidays

Job Description

Trilogy at Tehaleh is a distinguished private community club nestled within the scenic resort-lifestyle community of Tehaleh, highlighted by the majestic presence of Mount Rainier and protected forest preserves. The community offers a comprehensive blend of dining, relaxation, fitness, games, and social spaces designed exclusively for discerning members seeking a luxurious and welcoming environment. The centerpiece of this community is the Seven Summits Lodge, a clubhouse that embodies both elegance and comfort, offering residents and guests an exceptional place to gather and enjoy a range of amenities tailored to enhance their lifestyle. Operated by BlueStar Resort & Golf, the facility... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • One to three years’ relative customer service experience
  • Experience in a homeowner association environment preferred
  • Computer literate with proficiency in Microsoft Office
  • Club Management System software preferred
  • Must be flexible and adaptable to rapid change
  • Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
  • Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
  • Must have excellent communication skills
  • Ability to work well with others and provide exceptional customer service for members and guests
  • Must be self-motivated, follow direction, and able to work independently with little supervision
  • Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
  • Must have good time management, organization, and follow-up skills
  • Must be able to consistently achieve high work standards
  • Attention to detail, accuracy and timeliness is expected
  • Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
  • This position requires a flexible schedule to include evenings and weekends
  • Valid driver’s license may be required

Job Qualifications

  • High school diploma or equivalent preferred
  • One to three years’ relative customer service experience
  • Experience in a Homeowner Association environment preferred
  • Computer literate with proficiency in Microsoft Office
  • Club Management System software preferred
  • Must be flexible and adaptable to rapid change
  • Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
  • Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
  • Must have excellent communication skills
  • Ability to work well with others and provide exceptional customer service for members and guests
  • Must be self-motivated, follow direction, and able to work independently with little supervision
  • Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
  • Must have good time management, organization, and follow-up skills
  • Must be able to consistently achieve high work standards
  • Attention to detail, accuracy and timeliness is expected
  • Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
  • This position requires a flexible schedule to include evenings and weekends
  • Valid driver’s license may be required

Job Duties

  • Greet and welcome members and guests in an energetic and friendly fashion according to Trilogy protocol via phone or onsite
  • Respond to requests and direct calls to staff members and relay messages
  • Screen members and guests for applicable building access according to community regulations
  • Provide guests and members with information including quality choices and arrangements regarding the Club, recreation, or other activities
  • Maintain daily standard operating procedures for the opening
  • Assist Member Services Manager with administrative support such as mail delivery, email and phone calls, spreadsheet creation and data entry, updates to website, creation of promotional flyers
  • Provide resident services, business center support including copying, mailing, and fax, event registration and fee collection, access to lost and found
  • Maintain the organization and function of all front office equipment and the lobby and assure proper inventory of general office supplies
  • Work with maintenance staff to provide a clean environment for members and guests
  • Assist the Lifestyle & Activities department by maintaining event flyers and bulletin boards, preparing the scheduled events calendar, assisting with ticket sales and advertisements for Association events and functions
  • Other duties and responsibilities may be assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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