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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid sick leave
401(k) Plan
Paid holidays
Job Description
Trilogy at Tehaleh is a distinguished private community club nestled within the scenic resort-lifestyle community of Tehaleh, highlighted by the majestic presence of Mount Rainier and protected forest preserves. The community offers a comprehensive blend of dining, relaxation, fitness, games, and social spaces designed exclusively for discerning members seeking a luxurious and welcoming environment. The centerpiece of this community is the Seven Summits Lodge, a clubhouse that embodies both elegance and comfort, offering residents and guests an exceptional place to gather and enjoy a range of amenities tailored to enhance their lifestyle. Operated by BlueStar Resort & Golf, the facility... Show More
Job Requirements
- High school diploma or equivalent preferred
- One to three years’ relative customer service experience
- Experience in a homeowner association environment preferred
- Computer literate with proficiency in Microsoft Office
- Club Management System software preferred
- Must be flexible and adaptable to rapid change
- Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
- Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
- Must have excellent communication skills
- Ability to work well with others and provide exceptional customer service for members and guests
- Must be self-motivated, follow direction, and able to work independently with little supervision
- Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
- Must have good time management, organization, and follow-up skills
- Must be able to consistently achieve high work standards
- Attention to detail, accuracy and timeliness is expected
- Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
- This position requires a flexible schedule to include evenings and weekends
- Valid driver’s license may be required
Job Qualifications
- High school diploma or equivalent preferred
- One to three years’ relative customer service experience
- Experience in a Homeowner Association environment preferred
- Computer literate with proficiency in Microsoft Office
- Club Management System software preferred
- Must be flexible and adaptable to rapid change
- Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
- Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
- Must have excellent communication skills
- Ability to work well with others and provide exceptional customer service for members and guests
- Must be self-motivated, follow direction, and able to work independently with little supervision
- Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
- Must have good time management, organization, and follow-up skills
- Must be able to consistently achieve high work standards
- Attention to detail, accuracy and timeliness is expected
- Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
- This position requires a flexible schedule to include evenings and weekends
- Valid driver’s license may be required
Job Duties
- Greet and welcome members and guests in an energetic and friendly fashion according to Trilogy protocol via phone or onsite
- Respond to requests and direct calls to staff members and relay messages
- Screen members and guests for applicable building access according to community regulations
- Provide guests and members with information including quality choices and arrangements regarding the Club, recreation, or other activities
- Maintain daily standard operating procedures for the opening
- Assist Member Services Manager with administrative support such as mail delivery, email and phone calls, spreadsheet creation and data entry, updates to website, creation of promotional flyers
- Provide resident services, business center support including copying, mailing, and fax, event registration and fee collection, access to lost and found
- Maintain the organization and function of all front office equipment and the lobby and assure proper inventory of general office supplies
- Work with maintenance staff to provide a clean environment for members and guests
- Assist the Lifestyle & Activities department by maintaining event flyers and bulletin boards, preparing the scheduled events calendar, assisting with ticket sales and advertisements for Association events and functions
- Other duties and responsibilities may be assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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