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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays (full-time)
Comprehensive health insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a distinguished member of the Discovery Senior Living family, a reputable and well-established group of operating companies dedicated to managing lifestyle-focused senior living communities. With a commitment to excellence and a foundation built on our "Pillars of Excellence," Provincial Senior Living prides itself on fostering a positive and enriching environment not only for its residents but also for the thousands of vital Team Members who play an indispensable role in delivering exceptional experiences. The company is well-regarded for its dedication to creating a workplace culture that recognizes the value of its employees and supports their growth... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience or training
- Ability to greet and assist residents and visitors professionally
- Effective telephone answering and message-taking skills
- Strong organizational abilities
- Good communication skills
- Ability to maintain a neat and orderly work environment
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Equivalent combination of education and experience
- Strong communication and interpersonal skills
- Basic administrative and organizational skills
- Ability to manage multiple tasks efficiently
- Friendly and approachable demeanor
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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