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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings plan with employer match
short-term disability
long-term disability
Life insurance

Job Description

Belmont Village Senior Living is a premier provider of luxury senior living communities located across the United States and Mexico City, Mexico. Known for its commitment to creating vibrant and engaging environments for seniors, Belmont Village combines exceptional care with a warm and welcoming atmosphere. Our organization is guided by core values such as Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning, ensuring that every team member contributes to a supportive and thriving community. As a company, Belmont Village prides itself on its extensive strategic development plan, offering numerous opportunities for internal growth and career advancement within a dynamic and... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system
  • Demonstrated proficiency with MS Office applications
  • Ability to communicate clearly in verbal and written English
  • Demonstrated initiative and advanced critical thinking skills
  • Proven administrative and organizational skills
  • Professional, pleasant and team-oriented attitude
  • Consistent and reliable attendance

Job Qualifications

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude
  • Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Job Duties

  • Greet residents, visitors and staff warmly
  • Manage and direct incoming phone calls efficiently and professionally
  • Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
  • Log and coordinate distribution of packages as appropriate
  • Collaborate with various departments to promote effective communication
  • Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
  • Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
  • Record maintenance work order requests through an electronic record system
  • Maintain an organized workspace to promote efficiency and preserve first appearance impressions
  • Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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