Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.92 - $19.90
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a renowned provider of senior living services dedicated to helping residents live longer, healthier, and happier lives. With a strong focus on community and care, Sunrise fosters an environment where meaningful relationships are built not only between residents and their families but also among team members. Certified repeatedly as a Great Place to Work by Activated Insights, Sunrise underscores its commitment to fostering a positive workplace culture, emphasizing growth, service, and personal fulfillment. This recognition highlights Sunrise as a leading care provider and employer in the senior living industry, valued for its dedication to quality service... Show More
Job Requirements
- High school degree or GED
- Proven customer service experience
- Proficiency in computer skills including Microsoft Office and Sunrise applications
- Ability to learn new applications
- Available to work every Wednesday and Friday from 3pm to 7:30pm
- Ability to handle multiple priorities
- Good written and verbal communication skills
- Good organizational and time management skills
- Must pass drug test, tuberculosis test, physical evaluation, and background check as required
- Covid-19 and influenza vaccination may be required depending on regulations
Job Qualifications
- High school degree or GED
- Proven customer service experience and skills
- Proficiency in computer skills including Microsoft Office (Windows, Outlook, Excel) and Sunrise applications
- Ability to learn new applications
- Good organizational, time management, and communication skills
- Accurate record keeping abilities
- Good judgment, problem solving and decision-making skills
Job Duties
- Oversee community entry area for visitors, guests, and residents, extend warm welcome and provide beverages, ensure community safety protocols are in place
- Contact Director of Sales, Executive Director, or Department Coordinator to meet prospective residents, families, or visitors
- Greet potential job candidates, direct them to apply online or capture information in Applicant Tracking System
- Answer incoming calls within 2-3 rings with proper greeting and identification
- Take complete messages and communicate to intended recipients
- Offer community overview to callers, forward calls appropriately
- Manage appointments for residents and family members
- Send get well and sympathy cards as needed
- Order flowers and name plates for new residents
- Order guest meals for move-in days
- Maintain marketing and move-in packet inventories
- Support Director of Sales in lead tracking and administrative duties
- Keep front desk and entry area neat
- Monitor and stock Bistro area
- Maintain music ambiance
- Ensure front desk coverage when away
- Promote compliance with health and safety regulations
- Practice safety procedures including PPE, fire extinguishers, SDS, Lockout Tagout
- Maintain resident and team member rosters for emergencies
- Champion Safe Leaving Program and respond to emergencies
- Ensure guest and resident sign-in/out protocols
- Maintain high-risk elopement list
- Update resident phone list, move-in/out registers, and guest logs
- Prepare and tally meal tickets
- Collect and process meal ticket money
- Distribute mail and newspapers
- Post Daily Menu
- Maintain miscellaneous credit forms
- Assist with recruitment data entry and administrative tasks
- Monitor and order office supplies
- Track and disperse paychecks
- Participate actively in team engagement and meetings
- Maintain compliance with training requirements
- Perform other assigned duties
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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