Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $16.88
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Bonus opportunities
Job Description
Sunrise Senior Living is a leading provider of senior care services, committed to enriching the lives of older adults through compassionate and professional caregiving. With a focus on creating vibrant, engaging communities, Sunrise Senior Living offers residents a supportive environment where they can thrive physically, emotionally, and socially. Recognized repeatedly as a Great Place to Work by Activated Insights, Sunrise Senior Living is distinguished by a caring culture, dedicated team members, and a mission to enhance the quality of life for seniors. The organization is proud to celebrate its inclusive workplace, which values the unique contributions of each employee and... Show More
Job Requirements
- High school degree or GED
- proven customer service experience and skills
- proficiency in computer skills including Microsoft Office and Sunrise applications
- ability to learn new software applications
- strong written and verbal communication skills
- good organizational and time management skills
- accurate record keeping skills
- good judgment, problem solving, and decision-making abilities
- commitment to teamwork and service principles
- experience in handling multiple priorities
- background check clearance
- completion and passing of drug and tuberculosis tests
- physical evaluation
- compliance with Covid-19 and Influenza vaccination mandates as applicable
- understanding and adherence to safety and regulatory compliance if driving a Sunrise vehicle.
Job Qualifications
- High school degree or GED
- proven customer service experience and skills
- proficiency in computer skills including Microsoft Office and Sunrise applications
- ability to learn new software applications
- strong written and verbal communication skills
- good organizational and time management skills
- accurate record keeping skills
- good judgment, problem solving, and decision-making abilities
- commitment to teamwork and service principles
- experience in handling multiple priorities
- familiarity with safety protocols and risk management is a plus
- professionalism and a friendly demeanor in all interactions.
Job Duties
- Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place
- Contact the Director of Sales, Executive Director, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal
- Greet potential candidates interested in careers at the community and direct candidates to apply online or capture information in the Applicant Tracking System
- Answer incoming calls promptly with appropriate greeting and identification
- Take complete and accurate messages and communicate them to intended recipients
- Offer community overview to callers and forward calls appropriately
- Manage appointments for residents and family members such as hairdresser and transportation
- Send get well and sympathy cards to residents and families as needed
- Order Memory Flowers and guest meals for residents and families on move-in day
- Create and maintain marketing and move-in packet inventory
- Support Director of Sales with lead tracking and administrative duties
- Keep front desk and bistro area clean and organized, ensure refreshments and music are maintained
- Partner with team to comply with safety regulations and risk management policies
- Maintain rosters and schedules for emergency procedures
- Champion the Safe Leaving Program by monitoring resident entry and exit
- Update resident phone lists, move-in/move-out registers, and guest logs daily
- Prepare and process meal tickets and money collection
- Organize and distribute mail and newspapers
- Post daily menu on menu board
- Assist with recruitment data entry and office supply monitoring
- Track and disperse team member paychecks
- Participate actively in team meetings, training, and engagement programs
- Maintain compliance with all required training and perform other duties as assigned.
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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