Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.72
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Career development opportunities
wellness programs
Job Description
The St. Regis Aspen Resort, located in the heart of Aspen, Colorado, is a prestigious luxury hotel known for its timeless glamour and exceptional guest service. With a rich history dating back to the early 20th century and a strong commitment to bespoke, anticipatory service, St. Regis Hotels & Resorts represent the pinnacle of hospitality worldwide. The Aspen location offers guests exquisite experiences that blend classic sophistication with modern sensibility, enhanced by the brand's signature Butler Service. The resort is part of the Marriott International portfolio, benefiting from a global network that supports career growth and a commitment to diversity... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience necessary
- Ability to speak clearly and professionally
- Ability to stand, sit, or walk for extended periods
- Ability to move objects up to 10 pounds without assistance
- Willingness to comply with company policies and safety procedures
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- Strong communication skills
- Ability to maintain professionalism and confidentiality
- Ability to work effectively in a team
- Basic knowledge of hotel operations preferred but not required
- Commitment to excellent guest service
Job Duties
- Respond to guest requests for special arrangements or services
- Make arrangements or identify appropriate providers for guest services
- Respond to special requests from guests with unique needs and ensure satisfaction
- Provide information about property amenities and local events
- Answer, record, and process guest calls, messages, requests, questions, or concerns
- Coordinate with appropriate hotel departments to resolve guest issues
- Monitor club lounge for seating availability, service, safety, and guest well-being
Job Qualifications
Experience
No experience required
Job Location
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