Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Day Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
Job Description
Senior Solutions Management Group is a reputable organization dedicated to providing exceptional living experiences for seniors. As a trusted name in senior care and management, the company focuses on enhancing the quality of life for residents by maintaining a safe and welcoming community environment. Their communities are designed to promote comfort, dignity, and independence among seniors, supported by a team of dedicated professionals committed to outstanding service and care.
This role as a Resident Services Coordinator is key to upholding the high standards of resident engagement and community safety within the senior living environment. The incumbent will function... Show More
This role as a Resident Services Coordinator is key to upholding the high standards of resident engagement and community safety within the senior living environment. The incumbent will function... Show More
Job Requirements
- High school education or equivalent
- one to three months of related experience or training
- clerical experience
- ability to read, write, speak, and understand English
Job Qualifications
- High school diploma or equivalent
- experience in a clerical position
- ability to read, write, speak, and understand English
- basic computer skills recommended
Job Duties
- Greet residents and provide general assistance to visitors, prospective residents, and families
- use proper telephone skills
- ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
- ensure that incident reports, concern reports, and other appropriate communication have been completed
- maintain visitor sign in/out book, reservation book for guest rooms, and complete maintenance request work orders
- complete daily check-in procedure
- maintain emergency contact information
- receive packages, plants, prescription drugs, etc. and deliver/hold as requested
- maintain the sign in/out log for the issuance of community keys, and gate passes
- inform supervisor of any resident issues or concerns
- maintain coffee and cookie service in the lobby/making cookies daily
- make sure the lobby has fresh flowers and is appropriately appointed
- assist other departments with administrative functions
- complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily
- attend all required training, in-service, and staff meetings
- strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
- maintain a positive and professional demeanor toward residents, visitors, families, and co-workers
- adhere to all policies and procedures of Senior Solutions Management Group
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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