Concierge

West Jordan, UT, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.25 - $19.75

Work Schedule

Flexible

Day Shifts

Benefits

ski pass

Discounts at eatery

Discounts at retail shops

Discounts at mountain school

Discounts at lodging

Discounts at daycare

Free transportation

Job Description

Snowbird is a premier resort located in the heart of the Wasatch Mountain Range in Salt Lake City, Utah. Renowned for its breathtaking views and challenging terrain, Snowbird is much more than a ski destination. It is a community of passionate individuals who share a deep appreciation for the mountains and the outdoors. This resort operates distinct seasons in both summer and winter, providing a unique experience for its guests and a dynamic workplace for its employees. Snowbird offers various employment opportunities including full-time, part-time, and seasonal positions, tailored to accommodate diverse candidate availability and preferences.

The Concierge / G... Show More

Job Requirements

High school diploma or equivalent skills
three to six months job-specific work experience with demonstrated competence
successful completion of one to three months of job-specific training
must be responsible, punctual and have great customer service skills
able to arrive at work on time
21 years of age
a positive attitude and ability to work well under pressure
demonstrate patience in stressful situations
work subject to frequent interruptions making continuity and accuracy difficult
may experience stress due to periodic guest relations and high-occupancy periods
position requires an outgoing and friendly personality
must have the ability to work in a flexible and high-volume environment
needs the ability to make decisions quickly on guest and employee issues
may experience stress due to consistent high-occupancy levels and weather-related conditions at Snowbird

Job Qualifications

High school diploma or equivalent
three to six months of job-specific work experience
successful completion of one to three months of job-specific training
responsible and punctual
great customer service skills
able to work well under pressure
demonstrate patience in stressful situations
outgoing and friendly personality
ability to work in a flexible, high-volume environment
ability to make quick decisions on guest and employee issues

Job Duties

Greet owners and guests
answer the telephone and relay calls to the appropriate party courteously and efficiently
anticipate and meet guests' needs
respond to guests' requests for reservations
maintain highest levels of quality and cleanliness in all areas of the hotel
inform guests of hotel services, features, and room amenities
exhibit excellent guest-relation skills
interact with guests and customers in a friendly and accommodating manner
relate well to coworkers and others in unstructured situations
demonstrate excellent verbal and written communication skills
maintain excellent telephone etiquette
use simple arithmetic with accuracy
perform task-specific training including computer and typing skills with a speed of at least 40 words per minute
work reliably with minimal supervision
exercise judgment within policy guidelines
solve problems and initiate activities within job description
possess strong understanding of Snowbird operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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