Job Overview
Compensation
Type:
Salary
Rate:
Range $35,693.00 - $53,539.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
flexible scheduling
Professional development opportunities
Job Description
The hiring establishment is a well-regarded senior living community specializing in skilled nursing care, assisted living, and independent living services. This community focuses on providing a safe, comfortable, and caring environment for its residents, ensuring their needs are met through dedicated staff and state-of-the-art facilities. The organization prides itself on delivering personalized care and exceptional customer service, catering to the physical, emotional, and social well-being of every resident. Recognized for its strong commitment to quality and compassionate care, the community serves as a dependable and welcoming home for seniors, striving to enhance their quality of life through comprehensive support and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or administrative role
- excellent communication skills
- ability to operate two way radios and computer systems
- strong organizational skills
- ability to handle emergency situations calmly
- proficiency in Microsoft Outlook
- dependable and punctual
- ability to interact respectfully with senior residents
Job Qualifications
- High school diploma or equivalent
- prior experience in a customer service or reception role preferred
- ability to operate two way radios and basic computer software including Microsoft Outlook
- strong communication and interpersonal skills
- ability to remain calm and efficient in emergency situations
- familiarity with administrative procedures and maintaining accurate records
- ability to handle multiple tasks simultaneously and prioritize effectively
Job Duties
- Greet residents and guests
- answers all incoming calls to the front desk and relays the calls to the appropriate party courteously and efficiently
- uses alarm panel to respond to residents assists or smoke alarms in emergency situations and communicates the situations to administration and communicates any unusual events, missing items, or alleged thefts
- coordinates all emergency response efforts, including directing emergency vehicles to the skilled nursing facility, assisted living, and independent living
- provide resident information forms, DNR information from binders and E-Clinical information from computer to paramedics and medical transport companies, as well as internal medical and emergency responders
- uses two way radio to communicate with various nursing, maintenance and administration staff
- uses computer for E-Clinical information and various administration duties received by residents and other staff
- log keys in and out
- account for residents using the daily census and flipper sheets
- handle maintenance and housekeeping requests
- log in packages and notify residents
- update the daily resident census
- keep front desk area clean and organized
- apply postage and transmit fax messages for staff and residents
- assist residents with proper procedure for sending out dry cleaning
- anticipates and meets the needs of the residents
- schedule resident IT appointments and submit monthly log to executive director
- reserve conference rooms using Microsoft Outlook and perform other clerical duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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