Manor Lake Athens

Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

This job opportunity is with a community-focused establishment dedicated to maintaining warm, respectful, and helpful interactions with residents, patients, employees, and visitors. The organization appears to be a healthcare or assisted living facility that prioritizes customer service and communication, ensuring all individuals entering the community feel welcomed and valued. The institution fosters a positive environment that supports the well-being of its elderly residents through considerate engagement and efficient administrative support.

The role in question is a Front Desk Receptionist position, which plays a critical role as the first point of contact for all individuals entering or contacting the community... Show More

Job Requirements

  • Must be 18 years of age or older
  • must read, write, speak and understand English
  • computer literate
  • must dress professionally as directed by management
  • patience, tact, enthusiasm and positive attitude toward the elderly
  • personable, friendly and enjoys smiling

Job Qualifications

  • Must be 18 years of age or older
  • must read, write, speak and understand English
  • computer literate
  • must dress professionally as directed by management
  • patience, tact, enthusiasm and positive attitude toward the elderly
  • personable, friendly and enjoys smiling

Job Duties

  • Smiles and extends a warm and friendly welcome to everyone entering the Community
  • offers waiting individuals something to drink and/or eat
  • answers every incoming telephone call as directed by management
  • receives all incoming telephone calls and directs them to the proper department personnel
  • receives inquiries made by visitors, residents, family members and employees and directs them to proper personnel for information
  • maintains current list of residents and resident registry
  • receives requests for maintenance work, completes work orders and gives to maintenance
  • maintains daily check on all residents
  • maintains a resident absentee register
  • has outside contractors, deliverymen, service men and visitors sign in and out in a daily journal
  • makes copies on copy machines for residents and staff as appropriate
  • sends all fax copies for residents and staff as appropriate
  • keeps record of all cash received at front desk including moneys from employee meals and postage copies submitted to bookkeeping monthly
  • completes any other tasks, assignments, projects or requests as deemed by management
  • appropriately addresses every individual leaving the Community as directed by management

Job Qualifications

Experience

No experience required

Job Location