Concierge

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional Development

Job Description

Evolve Senior Living is a distinguished company committed to elevating the quality of senior living experiences through innovation, integrity, accountability, and enjoyment. Founded on a principle of change, our organization aims to continuously improve service delivery for seniors, creating a safe, dependable environment that supports not only residents but also our dedicated team members. We pride ourselves on cultivating a welcoming culture that encourages professional growth and personal fulfillment. Our mission revolves around redefining standards within the senior living industry by fostering a community where residents feel valued, staff members are empowered, and families have peace of mind.

Evolve ... Show More

Job Requirements

High school diploma or equivalent preferred
Able to read write and understand the English language and be able to follow written or oral instructions
Able to make independent decisions when circumstances warrant such action and remain calm during emergencies
Able to deal professionally with personnel residents family members visitors and the public
Knowledge of administrative practices processes and guidelines
Experience using computer software Microsoft
Have patience professionalism cheerful disposition and enthusiasm and be willing to handle residents staff and visitors based on whatever maturity level at which they are currently functioning

Job Qualifications

High school diploma or equivalent preferred
Able to read write and understand the English language and be able to follow written or oral instructions
Able to make independent decisions when circumstances warrant such action and remain calm during emergencies
Able to deal professionally with personnel residents family members visitors and the public
Knowledge of administrative practices processes and guidelines
Experience using computer software Microsoft
Have patience professionalism cheerful disposition and enthusiasm and be willing to handle residents staff and visitors based on whatever maturity level at which they are currently functioning

Job Duties

Supports the organization's mission core values and goals
Completes all hours of state-mandated continuing education each year
Promotes and displays a spirit of teamwork in performing daily duties through cooperative interactions with co-workers and other departments
Supports a positive and professional image through actions and dress
Promotes the property positively and effectively communicates the organization's values to residents visitors co-workers and the community
Greet visitors seeking information about the property
Be responsive to the needs of people who inquire about the property and/or are in the building for meetings with administrative personnel
Direct visitors to the appropriate office or resident apartment
Responsible for assisting residents family members and guests with general requests
Responsible for arranging property tours for individuals making spontaneous visits or those who have made an appointment
Answers telephones records and channels information
Displays knowledge of the services and programs and other pertinent information regarding the property
Responsible for the mail meter stamps making copies and other tasks related to office operations
Administers required medical screening
Processing incoming mail
Sort property mail and distribute mail to mailboxes
Maintains reception area in a neat and orderly fashion
Ensure that the reception desk and lobby have current property literature on display
Ensure that the lobby is free of excessive or outdated literature
Ensure that coffee and/or refreshments are fresh and readily available
Performs clerical duties for property staff as directed by supervisor
Provides support to the Community's marketing efforts through positive/friendly interaction during property tours and telephone contact with the public
Communicate any observed or suspected resident change of condition to a supervisor immediately
Maintains a safe work environment for all staff residents and guests following established safety standards
Encourages teamwork through cooperative interactions with co-workers and other departments
Performs other duties consistent with the position as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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