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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development programs
Flexible work schedules
uniform provided
Retirement plan options
Job Description
The International House of Pancakes, Inc. (IHOP Corporation) is a renowned restaurant franchise known for its welcoming atmosphere, diverse menu, and commitment to quality service. Operating under a franchise model, each IHOP location is managed independently but adheres strictly to the company's standard operating procedures (SOP). The company emphasizes a clean, friendly, and efficient dining environment aimed at ensuring positive guest experiences consistently across all its franchises.
IHOP is recognized for providing a robust workplace environment that supports growth and teamwork. The company prides itself on upholding high standards of food safety, sanitation, and customer service excellence, which are f... Show More
IHOP is recognized for providing a robust workplace environment that supports growth and teamwork. The company prides itself on upholding high standards of food safety, sanitation, and customer service excellence, which are f... Show More
Job Requirements
- Preferred minimal work experience as a dishwasher
- Must be proficient in operating with different types of dishes
- Must know and follow all food safety procedures
- Must carry at least a high school diploma or an equivalent
- Must have communication skills
- Must be able to prioritize tasks
- Maintaining a clean and well-organized working environment
- Bussing tables to collect soiled plates and flatware
- Maintaining the availability of clean dishes at all times
- Cleaning kitchen appliances and machines
- Helping other team members to unload and store deliveries
- Assist other staff members with tasks when the need arises
- Adhere to food safety procedures and regulations
- Taking out the trash
- Washing garbage cans
Job Qualifications
- No prior experience or training is required
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to understand oral instructions in English and read English or Spanish well enough to understand simple correspondence, communicate with customers, and read instructions, warning, and safety labels
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- IHOP training coursework as assigned
Job Duties
- Develop and maintain professional and functional working relationships with IHOP employees and customers
- Pick up, sort, and wash all china, silverware, glassware, pots, pans, utensils, etc.
- Follow dish machine and/or sink procedures per IHOP SOP
- Perform food safety evaluations (FSE), LTO training, A/B status, operations excellence (OE), health department inspections (HDI) per IHOP SOP
- Execute the guest relations for NGC – Normalized Guest Complaints Index per IHOP SOP to ensure quality guest experience
- Unload, unbox, rotate, and store food, equipment, and supplies as necessary
- Stock and rotate all needed supplies in the service area and dining room
- Comply with all local, state, and SOP health, sanitation, and safety guidelines
- Dispose of trash properly
- Check restrooms every half hour to ensure proper stocking levels and supplies and the cleanliness of the facilities
- Clean, clear, manicure, re-set tables, clean chairs, booths, and floors
- Perform all cleaning duties according to posted cleaning charts
- Comply with IHOP uniform and appearance standards per IHOP SOP guidelines
- Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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