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NCTD

Coach Operator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $26.06
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
Split Shifts
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Benefits

CalPERS retirement program
457(b) Deferred Compensation plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long term disability insurance
Flexible Spending Account plan
Paid Time Off
Transportation passes
Bereavement leave
employee assistance plan

Job Description

The North County Transit District (NCTD) is a prominent public transit agency serving the San Diego County region. Known for its commitment to providing safe, reliable, and efficient transportation services, NCTD operates multiple transit services including buses, trolleys, and commuter trains. The agency focuses on enhancing community mobility by offering accessible transit options tailored to diverse passenger needs. NCTD prioritizes safety, customer service, and operational excellence while promoting sustainable transportation solutions in the region.

The Coach Operator position at NCTD is a critical frontline role that involves safely operating public transit buses along designated routes throughout San Diego... Show More

Job Requirements

  • Exhibits a friendly, professional, and customer-service oriented demeanor continuously
  • Exceptional relationship-building skills to deal competently with individuals at all levels of responsibility and authority
  • Exercise sound judgment in stressful situations within scope of responsibility
  • Communicate courteously and effectively with other employees and the general public
  • Push, pull, and secure wheelchairs up to 275 pounds
  • Lift up to 35 pounds
  • Ability to work in all weather conditions and temperatures and be able to step, climb, walk, and sit for long periods
  • Understand and follow detailed oral and written instructions
  • Follow safety rules and ensure passengers are safe
  • Ability to read, write, speak, and understand English

Job Qualifications

  • High school diploma or equivalent preferred
  • Bilingual in English/Spanish preferred
  • Must be 21 years or older
  • Possession of and ability to maintain a California driver’s license, Class C, with less than 6 points in the prior 36-month period and no DUIs in the prior 7 years
  • Must be able to obtain and maintain access to Marine Corp Base Camp Pendleton
  • Must be able to obtain a permit and a valid California Class B Commercial Driver License with Passenger and airbrake endorsement before completion of training
  • Valid California Verification of Transit Training (VTT) Card
  • Valid Medical Examiner's Certificate (MEC)
  • Must pass NCTD Coach Operator course at Operations Central Instruction (OCI)
  • Positions are safety-sensitive and subject to drug and alcohol testing under Federal Transit Administration (FTA) regulations

Job Duties

  • Collects fares and transports passengers on public transit buses
  • Operates a transit bus safely, courteously, and efficiently, while maintaining schedule adherence
  • Knowledgeable about all routes, transfer points, and fare structures at assigned division
  • Performs a complete pre-trip inspection of the bus, safety checks on equipment, informs maintenance when adjustments or repairs are necessary
  • Refers to and implements route maps, time schedules, and instructions for pull-outs, pull-ins, and detours
  • Provides schedule, route, and fare information to passengers seeking assistance
  • Operates wheelchair ramp and assists passengers with disabilities in boarding, riding, and alighting safely
  • Secures wheelchairs of passengers with disabilities and clearly communicates the actions being taken
  • Receives and transmits two-way radio messages involving accidents, emergencies, or bus-related matters
  • Reports hazardous or dangerous conditions along bus routes and at passenger loading zones and alters route if required and approved
  • Maintains an acceptable driving record and complies with all state and local traffic regulations and NCTD policies and procedures
  • Completes any reports as necessary or requested by division management
  • Contributes to ensuring that Equal Employment Opportunity (EEO) policies and programs of NCTD are carried out
  • Performs other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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