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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
JD Franks Group is a distinguished leader in the restaurant industry, renowned for operating high-quality dining establishments that deliver exceptional customer experiences. As part of their commitment to excellence, JD Franks Group manages the popular SONIC Drive-In restaurants, a brand synonymous with fast, friendly, and fun food service. SONIC has built a reputation across America for its unique drive-in dining experience, combining classic menu offerings with an inviting atmosphere that appeals to families and individuals alike. The company emphasizes employee development, operational excellence, and a vibrant workplace culture where team members enjoy a fulfilling career path and proud service to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or similar role
- Excellent leadership and team management abilities
- Strong organizational and multitasking skills
- Ability to work flexible hours including evenings and weekends
- Good communication and interpersonal skills
- Commitment to maintaining high standards of food safety and customer service
Job Qualifications
- Proven leadership and management experience in a restaurant environment
- Strong interpersonal and communication skills
- Ability to train and develop team members effectively
- Experience with scheduling and inventory management
- Knowledge of food safety and sanitation standards
- Familiarity with payroll and employment record keeping
- Customer service oriented with problem-solving skills
- Ability to analyze operational reports and financial data
- Marketing and sales strategy development experience
Job Duties
- Manages, trains, monitors and coaches crew, team members, carhops and skating carhops
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
- Performs restaurant opening and/or closing duties
- Prepares employee work schedules
- monitors and makes appropriate adjustments to restaurant staffing levels
- Monitors and maintains restaurant inventory levels
- places orders for food, paper and other supplies within cost control procedures
- Completes and maintains all drive-in restaurant employment related records and payroll records
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Immediately and respectfully resolves guest requests
- reports guest complaints to immediate supervisor and assists in resolving such complaints
- Interview and hire restaurant crew and management team members to achieve proper staffing levels
- Prepare all necessary operational reports
- develop appropriate action plans to resolve unfavorable financial and/or sales trends
- Develop and implement a marketing plan
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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