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H&R Block logo

Client Service Receptionist

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Range $11.00 - $27.00
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Work Schedule

Flexible
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Benefits

Medical Coverage
401(k) retirement savings plan
Employee assistance program
Virtual fitness programs
associate discount
wellbeing program
Employee stock purchase plan

Job Description

H&R Block is a renowned tax preparation company dedicated to providing expert financial and tax services to individuals and businesses. With a legacy that spans decades, H&R Block combines trusted expertise with a commitment to innovation and customer support. The company empowers clients by helping them make confident financial decisions and navigate their tax needs with ease and precision. Through its network of locations, comprehensive technology platforms, and a client-first approach, H&R Block stands as a leader in the tax preparation industry, offering not only expert tax advice but also a supportive work environment for its employees. The company emphasizes... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to work flexible hours and/or at multiple locations
  • prior experience in customer service
  • proficient in Microsoft Office
  • strong communication skills
  • capability to multitask effectively in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • prior experience in customer service
  • strong multi-tasking abilities
  • excellent organizational and time-management skills
  • proficient in using Microsoft Office
  • sales or marketing experience is preferred

Job Duties

  • Welcoming clients and answering phones with a friendly demeanor
  • connecting clients with the most suitable tax professional
  • scheduling appointments to suit client preferences
  • ensuring all client needs are met, whether in-person, over the phone, or virtually
  • keeping the office organized and clean alongside team members
  • completing additional assigned tasks as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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