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Client Experience Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Comprehensive onboarding
ongoing training
Flexible work schedule
Career development opportunities
Access to industry benefits
Travel perks
remote work

Job Description

We are a dynamic and client-focused travel services company dedicated to providing personalized and memorable travel experiences to our valued clientele. Our commitment lies in crafting bespoke travel itineraries that cater to the unique preferences and requirements of each client, ensuring that every journey is seamless, enjoyable, and tailored to individual desires. As a fully remote company, we embrace modern technology and flexible work environments to connect our professional team across various locations, fostering collaboration and innovation in the travel planning industry.

We are currently seeking motivated and detail-oriented individuals to join our team as Client Experience Concierges. This ... Show More

Job Requirements

  • High school diploma or equivalent
  • Reliable internet connection
  • Access to a computer or smartphone
  • Strong attention to detail
  • Good time management skills
  • Ability to communicate effectively both verbally and in writing
  • Comfortable working remotely and independently

Job Qualifications

  • Strong verbal and written communication skills
  • Reliable internet connection
  • Experience in customer service, hospitality, or sales is a plus
  • Personal travel experience helpful but not required
  • Ability to work independently in a remote environment
  • Proficiency with technology and online booking platforms

Job Duties

  • Research, plan, and coordinate customized travel itineraries
  • Assess client preferences, needs, and budgets to recommend tailored travel options
  • Book travel services including flights, accommodations, transportation, cruises, and tours
  • Provide professional client support before, during, and after travel
  • Resolve client concerns or issues promptly and professionally
  • Participate in training, professional development, and webinars
  • Collaborate with team members and suppliers to deliver exceptional client experiences

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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