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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive base salary
Commission
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employee Discounts
401k
Tuition Reimbursement
Referral Bonus Program
Job Description
It’s A Secret Med Spa is an elite medical spa with a growing nationwide presence, dedicated to empowering individuals by enhancing their natural beauty through a range of high-performance injectables, advanced laser treatments, and expert aesthetic services. The company takes pride in its reputation for delivering excellent client care and innovative aesthetic solutions that help clients feel confident and unstoppable in their everyday lives. With a culture that emphasizes positivity, professionalism, and passion, It’s A Secret Med Spa fosters a warm, welcoming environment for both clients and employees alike. This organization is known for its commitment to continuous growth and... Show More
Job Requirements
- Previous customer service experience of at least one year
- Flexible schedule with weekend availability
- Experience in a med spa or medical office preferred
- Excellent communication skills
- Ability to multi-task and be attentive to clients
- Team player with initiative
- Ability to maintain confidentiality per HIPAA
- High level of integrity
- Strong judgment and problem-solving skills
- Ability to sit or stand for long periods
- Ability to reach above shoulder height, crawl, kneel, and push or pull up to 50 lbs
- Working knowledge of Microsoft applications
- Bilingual candidates preferred
- Willingness to perform other duties as assigned
- Adaptability to changes in job duties as notified by supervisor
Job Qualifications
- Previous customer service experience
- Excellent written and verbal communication skills
- Ability to communicate with proper etiquette
- Ability to multi-task and remain flexible
- Ability to work as part of a team and take initiative
- Enthusiastic, friendly, and energetic personality
- Ability to maintain patient confidentiality in accordance with HIPAA
- High level of integrity and strong ethical foundation
- Sound judgment, problem solving, and decision-making skills
- Working knowledge of Microsoft applications
- Bilingual preference given
Job Duties
- Warmly greeting clients in person and over the phone
- Providing basic knowledge and education about spa services
- Managing front desk duties including checking patients in and out and answering phone calls
- Overseeing inventory counts and keeping supplies fully stocked
- Maintaining a clean and professional environment throughout the facility
- Assisting providers and managers with client scheduling and appointment book maintenance
- Complying with all company policies and ensuring streamlined processes
- Managing the POS system effectively with accurate appointment and employee information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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