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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $32.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Diversity and inclusion initiatives
Job Description
Guest Services, Inc. is a premier hospitality management company and a National Park Service concessionaire founded in 1917. With over a century of experience, the company has earned a distinguished reputation for providing best-in-class service across a diverse range of client sites. These sites include luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation areas, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services takes immense pride in its dedication to excellence, ensuring that every customer interaction is met... Show More
Job Requirements
- High school diploma or GED
- minimum of 3 years management experience in related field
- ability to communicate effectively in English
- physical ability to lift up to 50 lbs occasionally
- capability to stand for entire workday and climb stairs regularly
- availability to work in fast-paced environment
- commitment to safety and sanitation standards
Job Qualifications
- High school diploma/GED required
- Bachelor’s or business degree preferred
- at least 3 years of related management experience
- food safety certification a plus
- demonstrated talent for interacting with a variety of people
- strong customer service skills
- effective team leader
- problem-solving abilities
- ability to organize and coordinate multiple priorities
Job Duties
- Plan, develop, and direct daily operations
- forecast and analyze sales, labor, and profit
- ensure budget compliance
- schedule, supervise, and participate in unit operations
- recruit, train, discipline, and manage staff
- maintain accounting records and cash control
- manage P&L statement
- respond to customer inquiries
- resolve customer complaints
- maintain safe facility environment
- notify District Manager of unusual events
- act as company point of contact
- represent company professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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