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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.50 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
The hiring company is a reputable retail establishment that prioritizes exceptional customer service and operational efficiency. As a prominent player in the retail industry, this company is known for its commitment to delivering quality products and a seamless shopping experience. Recognized for its friendly and supportive work environment, the company seeks to expand its team with dedicated individuals who can uphold the company’s standards of excellence.
This position is for a Service Representative in the capacity of a Parking Lot Attendant (PLA). The role is integral to the customer service team, offering support and assistance to customers primarily i... Show More
This position is for a Service Representative in the capacity of a Parking Lot Attendant (PLA). The role is integral to the customer service team, offering support and assistance to customers primarily i... Show More
Job Requirements
- Lift and carry moderately heavy loads
- Bend, kneel, reach, squat, push and pull
- Maintain a high level of productivity and efficiency standards
- Stand for a maximum of 3 hours
- Ability to read and interpret safety rules and procedure manuals
- Speak clearly and concisely
- Adapt to shifting priorities
- Focus despite interruptions
- Remain calm under stress
- Follow guidelines and procedures
- Provide good customer service
- Complete training
- Use good communication and interpersonal skills
Job Qualifications
- 0+ years of experience typically requires 0-2 years experience
- No prior experience or training required
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Speak clearly and concisely
- Willingly adapt to shifting or competing priorities
- Stay focused despite interruptions
- Remain calm and reasonable in intense or stressful situations
- Follow accepted guidelines, rules, and procedures in actions
- Good customer service skills
- Complete all necessary training courses/models
- Good communication and interpersonal skills
Job Duties
- Package customer purchases in the correct and efficient manner
- Assist customers in carrying out their purchases
- Assist customers with product questions
- Engage customers in discussion about taste profile, complimentary items/side dishes, suggested preparation techniques
- Return merchandise to shelves as required
- Provide fast, efficient, friendly service with a smile
- Provide direction to customer service associates in the parking lot
- Keep baskets off the lot by nesting them in corrals and bringing them to the front
- Ensure ample baskets at entrances
- Assist customers in unloading merchandise to their vehicle
- Ensure Sani-Wipes are available for customers
- Communicate parking lot issues to Service Manager and Director
- Ensure carts and infant seats are clean and sanitary
- Ensure electric carts are charged and functioning
- Provide water
- Walk parking lot searching for abandoned shopping carts
- Involve others when necessary to address customer needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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