
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $84,100.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career Development
Life insurance
Employee assistance program
Job Description
Johns Hopkins University, a world-renowned institution dedicated to academic excellence and innovation, seeks a highly skilled Catering Operations Manager to lead and manage its campus catering services. As a prestigious university, Johns Hopkins offers a dynamic and vibrant community environment, where catering operations are pivotal to enhancing the campus experience through exceptional food service and event execution. This role is integral to maintaining the university's commitment to high standards in hospitality, food safety, and customer satisfaction.
The Catering Operations Manager position is a full-time role based on the Homewood campus, working five days a week with some night and weekend... Show More
The Catering Operations Manager position is a full-time role based on the Homewood campus, working five days a week with some night and weekend... Show More
Job Requirements
- Associate's degree or culinary degree equivalent
- three years of food service management experience with at least one year in a supervisory role
- ServSafe and Allertrain certification or obtain within three months of employment
- ability to maintain organization in a changing environment
- exhibits initiative, responsibility, flexibility, and leadership
- effective communication with management, students, and team members
- ability to taste and evaluate food and beverage products
- lifting or carrying items up to 40 pounds
- perform tasks with moderate supervision
- willing to work some nights and weekends
- commitment to food safety and sanitation standards
Job Qualifications
- Associate's Degree or equivalent Culinary Degree
- three years of food service management experience including at least one year in a supervisory role
- ServSafe certification
- Allertrain certification
- ability to maintain organization in a changing environment
- exhibits initiative, responsibility, flexibility, and leadership
- effective communication skills with management, students, and team members
- ability to taste and evaluate food and beverage products
- attention to detail
- physical capability to stand, walk, push, pull, and lift as required
- self-sufficient and able to multitask
- Bachelor's Degree preferred
Job Duties
- Oversees and manages daily catering operations on campus
- supports all operational and financial management and partners with the Catering Operations Team in overseeing the flawless execution of events
- builds and maintains strong relationships with students, campus constituents, and team members
- listens to clients and translates their ideas into executable events
- communicates service issues to the Catering Leadership for resolution
- supports team members with necessary tools to complete their jobs
- ensures show quality standards are maintained at all times
- develops operations systems including product handling, storage, inventory management, and event transportation
- works with Catering Director and Marketing to create and execute catering marketing initiatives
- troubleshoots issues and manages service recovery
- solicits new and repeat clients to grow catering operations
- fosters positive work environment boosting morale and communication
- oversees event food and beverage setup, flow, and operations
- supports financial outcomes and profit goals
- assists in safety and sanitation standards
- controls catering inventory, product cost, and purchasing
- conducts regular auditing of inventory
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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