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CATERING OPERATIONS DIRECTOR - St. John Fisher University - Rochester, NY
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Paid parental leave
Personal Leave
Job Description
Chartwells Higher Education is a leading food service provider at over 300 college and university campuses across the United States, focused on transforming the on-campus dining experience. As part of Compass Group USA, Chartwells specializes in creating innovative, food-forward environments that foster community connection, encourage social interaction, and contribute to student success. At the heart of their mission is the dedication to feeding hungry minds by providing top-tier culinary offerings paired with exceptional service. The company is committed to growth, diversity, and inclusion, offering employees opportunities to develop their careers within a dynamic and supportive environment.
Chartwells Higher Education... Show More
Chartwells Higher Education... Show More
Job Requirements
- Associate's degree preferred
- Minimum of five years of experience in catering leadership including two years in management
- Proven experience in booking, selecting, and costing menu items, pricing contracts, and sourcing temporary help and equipment
- Strong ability to supervise food preparation, service, and cleanup, ensuring high-quality standards are consistently met
- Flexibility to work evenings, weekends, and holidays as needed
- Must be experienced with computers
- ServSafe certified
Job Qualifications
- Associate's degree preferred
- Minimum of five years of experience in catering leadership including two years in management
- Proven experience in booking, selecting, and costing menu items, pricing contracts, and sourcing temporary help and equipment
- Strong ability to supervise food preparation, service, and cleanup, ensuring high-quality standards are consistently met
- Flexibility to work evenings, weekends, and holidays as needed
- Must be experienced with computers
- ServSafe certified
Job Duties
- Coordinate and oversee all internal and external catering events to ensure seamless execution, outstanding customer service, and meeting client goals
- Create and grow the catering marketing plan, providing customers with comprehensive event planning service and detailed menu development that aligns with their needs and preferences
- Establish competitive pricing that effectively covers all catering costs
- Develop menu options for students that are accessible and affordable
- Lead the hiring, training, scheduling, and processing of payroll of catering staff
- Develop and educate existing catering staff in service techniques, menu presentation, policies, and procedures
- Ensure the successful operations of catering functions, including meticulous control over labor and food costs, and responsibility for preparation, transportation, setup, operation, and cleanup of all events
- Collaborate with the management and Chartwells marketing teams to implement effective strategies designed to build catering revenue and attract new business
- Foster strong relationships at Fisher and in the community to align our programs with their ideas and budgets, ensuring satisfaction and account retention
- Regularly participate in campus wide event planning meetings Partner with the Fisher reservations office for seamless coordination of groups, event spaces and vendors
- Perform other duties as assigned to support the efficient functioning of the dining service program
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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