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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
The Biltmore Hotel is a renowned luxury hotel that offers exceptional catering and conference services to its distinguished guests. Known for its elegant ambiance, impeccable service, and attention to detail, the Biltmore Hotel is a preferred destination for both business and social events. The hotel prides itself on delivering outstanding hospitality experiences through a dedicated and skilled team committed to exceeding client expectations and maintaining the highest standards of professionalism and quality. As a prestigious establishment in the hospitality industry, the Biltmore Hotel fosters an inclusive and dynamic work environment where employees are empowered to grow, innovate, and contribute proactively... Show More
Job Requirements
- Education: bachelor’s degree
- Minimum five years total professional experience
- Experience in hospitality, client services, operations, event planning and execution
- Ability to work independently and collaboratively
- Speak, read, write and understand English
- Proficient with Microsoft Office
- Knowledge of Delphi or Salesforce preferred
- Typing speed of at least 50 words per minute
- Ability to perform accurate mathematical calculations
- Excellent communication skills
- Attention to detail and accuracy
- Ability to work under pressure and resolve problems calmly
- Follow directions thoroughly
- Understand guest service needs
- Maintain confidentiality
- Strong interpersonal and research skills
- Ability to prioritize and multitask
- High level of responsibility and professionalism
- Must be able to move, lift, carry and place objects up to 20 pounds
- Ability to stand, sit or walk for extended periods
- Good physical dexterity
- Ability to adapt to moderate temperature changes
Job Qualifications
- Bachelor’s degree
- Minimum five years of professional experience
- Experience in hospitality, client services, operations, event planning and execution
- Ability to work independently and in a team-oriented environment
- Strong interpersonal skills
- Proficiency in English
- Competency in Microsoft Office and preferred knowledge of Delphi or Salesforce
- Advanced typing skills with a minimum of 50 words per minute
- Strong problem-solving and analytical skills
- Ability to coordinate multiple projects simultaneously
- Demonstrated professionalism, initiative and responsibility
Job Duties
- Coordinate all aspects of events including selling, contracting, pre-planning, onsite execution and post event wrap up
- Create client documents relevant to events such as proposals, contracts, Banquet Event Orders
- Bill and collect all client payments
- Attend onsite and offsite events to solicit business and maintain client relationships
- Adapt to crisis situations and changing procedures
- Develop and maintain solid relationships with clients and vendors
- Plan and manage multiple clients and events
- Contribute to team success by identifying problems and proposing improvements
- Work overtime, evenings, weekends and holidays as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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