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Catering Coordinator IV

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.96 - $27.94
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Work Schedule

Standard Hours
Day Shifts

Job Description

The University of Rochester is a renowned private research university located in Rochester, New York. Established as a center of learning and innovation, the university is dedicated to fostering a community defined by the principle of Meliora, which means 'Ever Better.' This guiding ideal permeates every aspect of the university's mission and culture, championing values such as equity, leadership, integrity, openness, respect, and accountability. These principles are at the core of how the university interacts with its students, faculty, and staff, ensuring an inclusive and welcoming environment where everyone can thrive. With a strong emphasis on research, education, and community... Show More

Job Requirements

  • High school diploma required
  • 5 years of catering or retail management experience required or equivalent combination of education and experience
  • Serv-Safe Certified required
  • Strong organizational and communication skills required
  • Ability to manage large foodservice operations

Job Qualifications

  • High school diploma required
  • Associate degree in hospitality or business management preferred
  • 5 years of catering or retail management experience required or equivalent combination of education and experience
  • Organized, flexible, strong communication skills, excellent customer service skills, and the ability to manage a large foodservice operation all required
  • Serv-Safe Certified required

Job Duties

  • Resolves customer service complaints, inventory or cooking problems
  • Collaborates with the chef and cooks to create menus, order the supplies, and ensure timeliness
  • Builds and maintains positive relationships with clients, vendors, and serving staff
  • Oversees all catering operations, including inventory, budget, equipment, and special events
  • Assists customers with menu planning, ordering, and execution of catering events
  • Attends and monitors large events
  • Works with management team to ensure proper staffing for all catering events
  • Follows up with customers to obtain feedback for continual improvement
  • Works to grow catering business by expanding menu and service and working with areas to gain business
  • Prepares daily, weekly catering task reports for management team based on ordered catering events
  • Works with vendors and purchasing manager to ensure food and supplies are ordered in appropriate quantities to meet established needs
  • Manages food link and bulk ordering system by setting up new food link and bulk ordering customers with ordering platform
  • Regularly manages orders and works with storeroom team to get orders out on time
  • Ensures that courier is ordered as needed
  • Reconciles all bulk and food link invoices monthly
  • Inventories and orders catering supplies
  • Maintains the established budget of catering department including staffing and supply expenses, as well as revenue
  • Leads weekly catering meeting with management to communicate events and needs
  • Completes monthly reports for catering, food link, bulk orders, and presents to retail manager with action plans
  • Other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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