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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Benefits
Work in a fun, vibrant setting
weekly pay
flexible scheduling
generous shift meal discount
Family dining discounts
Industry-leading training
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
Employee Recognition Program
Safety slip-resistant shoe program
Local community initiatives
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a leading casual dining restaurant chain renowned for its vibrant sports bar atmosphere and a menu that highlights their signature wings. Since its inception, Buffalo Wild Wings has been committed to creating a fun, social environment where guests can enjoy great food, cold drinks, and exciting live sports. The brand emphasizes a community-centric culture fueled by sports enthusiasts and food lovers alike. With locations spread across numerous regions, Buffalo Wild Wings offers an energetic, game-day experience that is unmatched by any other casual dining establishment. This environment fosters camaraderie, entertainment, and memorable dining occasions, making it... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in casual dining or similar customer service roles preferred
- Ability to communicate clearly and engage energetically with guests
- Basic math skills for handling transactions
- Ability to work flexible hours, including nights, weekends, and holidays
- Physical stamina to remain on feet for extended periods
- Responsible alcohol service certification or willingness to obtain
- Team player with a positive attitude
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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