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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Work in a fun, vibrant setting
weekly pay
flexible scheduling
generous shift meal discount
Family dining discounts
Industry-leading training
Career advancement opportunities
Paid Time Off
401(k) retirement plan with company match
Tuition Reimbursement
comprehensive medical insurance
Dental Insurance
Vision Insurance
Community Involvement Programs
Cash Referral Program
Wellbeing Support Tools
Employee Recognition Program
slip-resistant shoe program
Local community and charitable initiatives
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a highly recognized and popular casual dining restaurant chain known for its vibrant gameday atmosphere and extensive menu featuring iconic wings and other American-style dishes. Established as a fun and lively sports bar and grill, the brand emphasizes creating shareable experiences for guests while enjoying sports events on numerous screens throughout the restaurant. The establishment is committed to delivering not just great food but an unforgettable social and entertainment experience that transforms an ordinary meal into a memorable event. Employees are immersed in a team-oriented, energetic environment where guest satisfaction and engagement are top priorities. The... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or casual dining preferred
- Ability to stand, walk, and carry items for extended periods
- Excellent interpersonal and communication skills
- Availability to work flexible hours including evenings, weekends, and holidays
- Must be at least 18 years old
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
- Ability to communicate effectively with guests and team members
- Experience in a fast-paced dining environment is preferred
- Basic math skills for handling payments
- Knowledge of responsible alcohol service policies
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Qualifications
Experience
No experience required
Job Location
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