Casino Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $90,000.00 - $120,000.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays

Job Description

Parkwest Casinos is a prominent establishment in the entertainment and hospitality industry, specializing in providing top-tier casino gaming experiences within a regulated California card room environment. Known for its dynamic atmosphere and commitment to exceptional guest service, Parkwest Casinos upholds a reputation as a leading venue where guests can enjoy a safe, engaging, and exhilarating gaming environment. The company prioritizes the highest standards of operational integrity and customer satisfaction, making it a sought-after destination for both guests and professionals seeking a rewarding career in casino management. With a team-oriented culture and an emphasis on employee development, Parkwest Casinos offers a... Show More

Job Requirements

  • Bachelor’s degree or equivalent experience in management, hospitality services, or business administration
  • Open availability to work evenings, weekends, and holidays
  • Proof of U.S. employment eligibility
  • Ability to pass drug test, criminal background, and credit check
  • Ability to obtain a California gambling establishment employee permit
  • Ability to lift and carry up to 100 pounds
  • Ability to sit, walk, stand, and bend at neck for six or more hours daily
  • Capacity for repetitive hand movements including grasping, manipulation, pushing, pulling, and reaching
  • Willingness to work in conditions with exposure to noise, dust, gas, flames, chemicals, and temperature extremes
  • Ability to perform all duties with or without accommodation

Job Qualifications

  • Bachelor’s degree or equivalent experience in management, hospitality services, business administration, or a related field
  • Open availability including evenings, weekends, and holidays
  • Eligibility to work in the U.S.
  • Ability to pass mandatory drug test, criminal background, and credit checks
  • Capability to obtain a California gambling establishment employee permit

Job Duties

  • Maintain a high profile on the gaming floor to ensure welcoming and timely resolution of guest complaints
  • Learn all House Rules, policies, and procedures including payout structures
  • Keep the podium balanced and maintain accurate shift reports, time off, sick reports, and overtime logs
  • Monitor table payouts to confirm proper amounts are paid to customers
  • Collaborate with department managers and General Manager in supervising personnel and ensuring efficient operation during assigned shifts
  • Maintain a high standard of guest service and promote positive customer and employee relations by active presence on the casino floor

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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