Neiman Marcus Group Careers logo

Cashier/Customer Service Representative

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.50 - $16.25
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
disability
Paid parental leave
paid family leave
Paid Time Off
retirement savings plan
Life insurance
Financial Solutions
employee discount
Professional Development

Job Description

Neiman Marcus Group is a premier luxury retail company known for its commitment to delivering exceptional products and personalized experiences to its customers. As one of the largest multi-brand luxury retailers in the United States, it boasts partnerships with over 3,000 of the world's most desirable brands. Neiman Marcus Group operates multiple channels including in-store, eCommerce, and remote selling, ensuring that customers receive a seamless and sophisticated luxury shopping experience regardless of how they choose to engage. The group includes iconic names such as Neiman Marcus and Bergdorf Goodman, both renowned for their dedication to quality, exclusivity, and style. Show More

Job Requirements

  • Be willing to work a flexible schedule based on business needs including evenings, weekends and holidays
  • Prior retail experience
  • Ability to perform general math computations
  • Ability to use a cash register
  • Ability to operate photographic and video equipment
  • Ability to perform some lifting up to 25 pounds

Job Qualifications

  • Previous retail experience
  • Ability to perform general math computations
  • Ability to use a cash register
  • Ability to operate photographic and video equipment
  • Ability to lift up to 25 pounds
  • Strong customer service skills
  • Ability to work a flexible schedule including evenings, weekends, and holidays

Job Duties

  • Assist customers and deliver the best customer service
  • Use suggestive selling techniques
  • Help with merchandise selection and merchandise returns
  • Handle each register transaction
  • Fulfill phone and online orders to support the omni-channel customer experience
  • Know the sales floor and product benefits or fits
  • Use tools to foster sales like clientele books and email
  • Move and flow merchandise autonomously
  • Maintain the sales floor according to company standards
  • Handle phone calls and customer service issues
  • Comply with markdowns, re-ticketing, censoring, and inventory control
  • Set up signage for promotional events
  • Be aware of inventory issues
  • Identify and reduce shrink
  • Assist with annual inventory preparation and execution

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.