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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Exact $15.15
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
flexible schedule
Remote work option
Professional development opportunities
supportive work environment
employee recognition programs
Job Description
Maricopa County Community College District (MCCCD) is one of the largest and most respected community college systems in the United States, serving over 200,000 students annually across multiple campuses in the fastest growing county in the nation. With a significant impact on Arizona's economy, adding 7.2 billion dollars and supporting nearly 100,000 jobs, MCCCD is committed to providing accessible, high-quality education and services that foster student success and community development. The district emphasizes diversity, equity, inclusion, and shared governance, striving to create a welcoming environment for students, faculty, and staff alike. Recognized as one of the best employers for women... Show More
Job Requirements
- Experience in customer service in person and over the phone
- cash handling and multitasking with ability to research and interpret customer accounts
- experience working in a team-oriented setting, structured environment, and remotely
- experience handling customer confidential information
- ability to view a computer monitor for long hours
- ability to lift 25 pounds
- flexibility to work Monday-Thursday closing shifts and occasional weekends during peak periods
Job Qualifications
- Experience in customer service in person and over the phone
- experience handling cash transactions and multitasking
- ability to research and interpret customer accounts
- experience working in a team-oriented, structured environment and remotely
- experience handling confidential customer information
Job Duties
- Provide customer service assistance to current and prospective students and staff over the phone and in-person
- process a variety of payments such as credit card, personal checks, money orders, and cash
- provide general office support including document scanning, filing, and data entry
- manage access to student account charges and campus proceeds
- assist with research and interpretation of customer accounts
- maintain confidentiality of customer information
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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