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Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $17.50
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
generous PTO
401(k) Employer Matching
free life insurance
Parental Perks

Job Description

Shea Physical Therapy, a valued member of the Confluent Health family, is a dedicated healthcare provider specializing in physical therapy services designed to improve patient mobility, reduce pain, and enhance overall quality of life. Located in Corpus Christi, Texas, Shea Physical Therapy has built a reputation for exceptional patient care, leveraging a team of compassionate and skilled professionals committed to supporting patients through personalized rehabilitation plans. As part of the larger Confluent Health network, Shea Physical Therapy benefits from robust resources and an employee-centric culture that prioritizes both patient and staff well-being. This commitment is reflected in their competitive compensation... Show More

Job Requirements

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required
  • Bilingual is a plus

Job Qualifications

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required
  • Bilingual is a plus

Job Duties

  • Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination while providing exceptional customer service
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Criteria

Experience

No experience required


Job Location

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