Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and development programs
Job Description
Desert Diamond Casino is a prominent entertainment and hospitality establishment known for providing high-quality service and an exceptional guest experience. Located in Arizona, it is part of the Tohono O'odham Gaming Enterprise (TOGE), which emphasizes cultural respect, legal compliance, and community involvement in all its operations. The casino offers a vibrant atmosphere where guests can enjoy gaming, dining, and entertainment, supported by a dedicated staff committed to maintaining high standards of professionalism and hospitality. Desert Diamond Casino is recognized for its emphasis on compliance with local and federal regulations, including Arizona's Title 4 liquor laws and strict adherence to food... Show More
Job Requirements
- Must be 18 years of age or older
- No felony, theft or stealing convictions
- Must be able to successfully pass a pre-employment drug/alcohol screen
- Must be able to pass a background investigation
- Must be able to obtain and maintain a gaming license
- Ability to obtain a Food Handlers card
- Ability to obtain TIPS certification
- Ability to successfully pass Busser I Skill Set testing
- Ability to follow instructions and work in a stressful and busy environment
- Ability to stand frequently
- Must be able to lift and/or move up to 50 pounds
- Availability to work evenings, graveyards, holidays, weekends and extended hours
- Must maintain proper attendance according to Casino policy
Job Qualifications
- High school diploma or GED preferred
- Some experience in the restaurant, kitchen or dining area field
- Knowledge of dining and food maintenance operations
- Knowledge of food service
- Strong communication skills
- Ability to read and write clearly in basic English
- Knowledge in demonstrating outstanding guest service at all times
- Ability to maintain a professional appearance
- Knowledge of internal controls and commitment to follow, consistently
- Ability to obtain a Food Handlers card
- Ability to obtain TIPS certification
- Ability to successfully pass Busser I Skill Set testing
- Ability to follow instructions and work in a stressful and busy environment
Job Duties
- Responsible for efficient stocking of all items needed for service in the server side stations
- Responsible for training new team members
- Responsible for proper clearing of soiled plates, glassware, silverware, and shell baskets to dish stations by running bus carts to kitchen to be emptied, cleaned and returned to the side stations immediately
- Tends to guests, responds to any additional requests, and is knowledgeable of the service standards and properly followed
- Knowledge of the laws and regulations governing Food & Beverage
- Ensures that all Tribal, City, State and Federal Health/Food Safety codes are upheld
- Responsible for maintaining a clean, organized and sanitized work area all while following all TOGE, tribal, City, State and Federal health/food safety regulations and codes
- Maintains side stations, including floors, in a sanitary and organized manner
- Properly operates bus carts in a safe and sanitary manner when maneuvering through the kitchen area and dining room
- Properly clears dirty plates, glasses, silverware, napkins, food and beverage debris from tables, chairs and bases
- Responsible for the cleanliness and sanitation of the entire work area
- Properly performs all opening, running and closing Busser side work
- Properly clears all surfaces on tables within 5 minutes of guests' departure
- Responsible for properly re-setting dining room tables in accordance with the tabletop standard
- Polishes silverware, glassware, and prepares for use
- Completes side work assigned by Food & Beverage Management
- Maintains good communication skills with team members and guests and maintains a positive and professional work environment
- Recognizes that each team member is a representative of the casino and is responsible for demonstrating courtesy, respect and sensitivity to the needs of every person (guests and team members)
- Provides a positive dining experience for guests
- Performs any and all other duties as assigned including, but not limited to the following: seating guests, bussing and setting tables, and keeping the floor clear of debris
- Demonstrate Desert Diamond Casino "On Brand" attitude towards team members & guest at all times
- Displays, supports and reinforces Desert Diamond Casino's Spirit of Service Standards
- Travel between Desert Diamond Casino properties may be needed
- Maintains proper attendance in accordance with Casino policy
- Due to changes and modification in the job from time to time, we require team members to be flexible and assume other responsibilities assigned by management as management sees the necessity
- some assignments may not be listed in this description at this time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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