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Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.25 - $15.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits

Job Description

Miller's Ale House is a well-established restaurant chain known for providing a casual dining atmosphere and exceptional guest experiences. Founded with the mission to offer great food, cold drinks, and a welcoming environment, Miller's Ale House has become a popular destination for guests looking to enjoy a lively and friendly social setting. With numerous locations across the United States, this full-service restaurant chain prides itself on its commitment to quality service, customer satisfaction, and a team-oriented workplace culture. The establishment focuses on creating memorable dining experiences by combining delicious menu offerings with attentive and courteous staff service.

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Job Requirements

  • Arrives to work on time as scheduled and ready to work
  • Follows Miller's Ale House policies including time recording requirements
  • Interacts with guests to provide the highest level of customer service and create exceptional guest experiences by adhering to all service standards
  • Works directly with other team members to fulfill guests' needs and requests satisfactorily and promptly
  • Washes hands every 20 minutes throughout the shift
  • Maintains clean and sanitized work areas
  • Works with team members to ensure safety and sanitation protocols are executed
  • Supports other front of house functions as needed
  • Positively communicates with team members and management
  • Provides exceptional service throughout the shift

Job Qualifications

  • Minimum age of 18 years unless otherwise dictated by state law
  • Ability to multitask and work in a fast-paced environment
  • Strong communication skills and ability to work both independently and as part of a team
  • Ability to provide exceptional customer service
  • Experience in a hospitality or restaurant environment preferred but not required

Job Duties

  • Assists host/hostess with greeting and seating guests
  • Assists servers with making and delivering non-alcoholic beverages
  • Assists with providing guests with non-alcoholic drink refills
  • Assists servers in running food to and from guests while ensuring proper food handling guidelines are followed and guests' expectations are met
  • Acknowledges all guests within five feet in a smiling, friendly manner
  • Provides immediate responses to guests' requests and inquiries
  • Assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
  • Cleans tables and spills throughout the guests' visit
  • Assists servers in pre-bussing dishware as guests finish eating
  • Provides final removal of all plate and glassware after a guest departs
  • Resets all tables timely with perfect silverware setup and cleanliness detail
  • Collects bus tubs at quality assurance and server stations
  • Empties trash cans in the restaurant
  • Ensures proper food handling and sanitation of work areas
  • Accomplishes end-of-shift side work including stocking and preparing work areas for the next shift

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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