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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.25 - $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a well-established restaurant chain known for providing a casual dining atmosphere and exceptional guest experiences. Founded with the mission to offer great food, cold drinks, and a welcoming environment, Miller's Ale House has become a popular destination for guests looking to enjoy a lively and friendly social setting. With numerous locations across the United States, this full-service restaurant chain prides itself on its commitment to quality service, customer satisfaction, and a team-oriented workplace culture. The establishment focuses on creating memorable dining experiences by combining delicious menu offerings with attentive and courteous staff service.
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Job Requirements
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies including time recording requirements
- Interacts with guests to provide the highest level of customer service and create exceptional guest experiences by adhering to all service standards
- Works directly with other team members to fulfill guests' needs and requests satisfactorily and promptly
- Washes hands every 20 minutes throughout the shift
- Maintains clean and sanitized work areas
- Works with team members to ensure safety and sanitation protocols are executed
- Supports other front of house functions as needed
- Positively communicates with team members and management
- Provides exceptional service throughout the shift
Job Qualifications
- Minimum age of 18 years unless otherwise dictated by state law
- Ability to multitask and work in a fast-paced environment
- Strong communication skills and ability to work both independently and as part of a team
- Ability to provide exceptional customer service
- Experience in a hospitality or restaurant environment preferred but not required
Job Duties
- Assists host/hostess with greeting and seating guests
- Assists servers with making and delivering non-alcoholic beverages
- Assists with providing guests with non-alcoholic drink refills
- Assists servers in running food to and from guests while ensuring proper food handling guidelines are followed and guests' expectations are met
- Acknowledges all guests within five feet in a smiling, friendly manner
- Provides immediate responses to guests' requests and inquiries
- Assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
- Cleans tables and spills throughout the guests' visit
- Assists servers in pre-bussing dishware as guests finish eating
- Provides final removal of all plate and glassware after a guest departs
- Resets all tables timely with perfect silverware setup and cleanliness detail
- Collects bus tubs at quality assurance and server stations
- Empties trash cans in the restaurant
- Ensures proper food handling and sanitation of work areas
- Accomplishes end-of-shift side work including stocking and preparing work areas for the next shift
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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