Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $14.00
Work Schedule
Flexible
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a well-established restaurant chain known for its vibrant atmosphere and commitment to providing exceptional guest experiences. As a hospitality company that prides itself on delivering an engaging and welcoming environment, Miller's Ale House offers a dynamic workplace where team members play a crucial role in ensuring every guest feels valued and satisfied. With locations across various regions, the company focuses on creating a friendly, fast-paced setting that encourages teamwork, integrity, and a relentless drive for excellence. Employees benefit from a culture that supports open-door communication and offers opportunities for career advancement within the hospitality industry.
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Job Requirements
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies including time recording and end-of-shift prompts
- Interacts with guests to provide high-level customer service adhering to company service standards
- Works cooperatively with team members to meet guest needs promptly
- Demonstrates a friendly and professional demeanor in all guest interactions
- Washes hands every 20 minutes throughout the shift
- Maintains clean and sanitized work areas
- Supports other front of house functions as needed
- Maintains physical ability to stand for extended periods, bend, squat, and lift up to 30 lbs
- Ability to communicate effectively in a fast-paced, high-stress environment
Job Qualifications
- Minimum age of 18 years unless otherwise dictated by state law
- Possesses communication skills and ability to work alone as well as with a team
- Ability to multitask and work in a fast-paced environment
- Demonstrated commitment to providing exceptional customer service
- Ability to follow company policies and procedures
- Basic knowledge of health and safety standards
Job Duties
- Assists host/hostess with greeting and seating guests
- Assists servers with making and delivering non-alcoholic beverages
- Assists with providing guests with non-alcoholic drink refills
- Assists servers in running food to and from guests while ensuring proper food handling guidelines are followed and guests' expectations are met
- Acknowledges all guests that come within five feet in a smiling, friendly manner
- Provides immediate responses to guests' requests and inquiries
- Assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
- Cleans tables and spills throughout the guests' visit
- Assists servers in pre-bussing dishware as guests finish eating
- Provides final removal of all plate and glassware after a guest departs from the table
- Resets all tables within a timely manner after guest departure including perfect silverware setup and cleanliness detail
- Collects bus tubs at quality assurance and server stations
- Empties trash cans in the restaurant
- Ensures proper food handling and sanitation of work areas
- Accomplishes end-of-shift side work including ensuring work areas are stocked and ready for the next scheduled shift
Job Qualifications
Experience
No experience required