Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee Meals

Job Description

Black Bear Diners is a beloved family-friendly restaurant chain that has been proudly serving Good Old Fashioned Family Food since 1995. This well-established dining concept is known for its large portions of homemade meals, warm ambiance, and genuine, friendly service that welcomes guests like family. As a reputable regional favorite, Black Bear Diners focuses on creating an inviting atmosphere where guests can enjoy delicious food made from scratch, including hearty breakfast, lunch, and dinner options. The restaurant’s commitment to quality, comfort, and community has made it a go-to spot for families and individuals looking for a relaxed and satisfying dining... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality a plus
  • Ability to stand for extended periods
  • Basic math skills
  • Ability to lift up to 30 pounds safely
  • Good communication skills
  • Reliable and punctual
  • Able to work flexible hours including weekends and holidays

Job Qualifications

  • Possess verbal and language skills to understand and communicate with guests
  • Possess basic math skills and ability to operate point-of-sale system
  • Ability to handle money accurately
  • Able to bend, stoop, and stand for long periods
  • Able to safely lift and maneuver plates of food and supplies up to 10 pounds
  • Able to lift and carry up to 30 pounds when bussing
  • Good interpersonal skills
  • Ability to work well under pressure
  • Willingness to assist team members

Job Duties

  • Greet all arriving guests warmly and promptly
  • Accommodate special seating requests for guests whenever possible
  • Seat guests based on guest preferences and balancing of customer flow in service stations
  • When immediate seating is limited, record guest names and number of people in party
  • Provide guests with estimated waiting time
  • Call out name and number of party when tables become available
  • Upon seating, offer guests a menu
  • Inspect table for proper presentation and completeness
  • Relay messages to servers as needed
  • Maintain clean entrance, lobby, dining room, and restrooms
  • Assist servers in maintaining and stocking service stations
  • Clean and reset tables promptly
  • Clean chairs, booths, and surrounding carpet
  • Take food and beverage orders from guests requesting take out service, enter orders in point-of-sale system
  • Process payments correctly and efficiently
  • Close checks
  • Thank guests for their visit and invite them to return
  • Perform side work at the start and end of each shift as assigned
  • Be available to fill in as needed to ensure smooth and efficient operation of the restaurant as directed by management or supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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