Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Health Insurance
Paid sick time
Job Description
Xperience Restaurant Group (XRG) is a renowned hospitality company dedicated to providing exceptional dining experiences. Established with a commitment to delivering not just meals but unforgettable eXperiences, XRG has built its reputation on passion, innovation, and excellence in the restaurant industry. The company operates multiple well-known restaurant brands and is recognized for its unique company culture, competitive pay, and career growth opportunities. XRG prides itself on fostering a supportive work environment where every team member is valued and encouraged to grow professionally. Known as a Top Workplace for five consecutive years, XRG offers a stable and rewarding employment setting for... Show More
Job Requirements
- Minimum of two years related experience
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Possession of or ability to possess all state required work cards
- Experience with POS systems
- Strong beer and spirits knowledge
- Ability to communicate effectively in English
- Safety and sanitation awareness
- Ability to handle physically demanding tasks including lifting up to 50 lbs
- Ability to stand and walk for long periods
- Ability to handle guest interactions professionally
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Strong beer and spirits knowledge
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served promptly and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Accurately check guest identification to verify age of 21+ before serving
- Provide service food servers in a timely manner
- Follow given precise drink recipes when dispensing drinks
- Organize and prioritize service
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
- Collect required signatures from guest and promptly close guest checks
- Ensure accurate accounting of all bar monies and independent banking procedures. Sign all cash out slips legibly
- Ensure complete and proper checkout procedures
- Clean all spills immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to management immediately
- Ensure proper rotation of all liquor, beer, wine and consumable items
- Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift
- Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager's attention
- Refuse further service of alcohol to overly intoxicated guests in a courteous and safety-minded manner
- Assists and/or completes additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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