Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Paid Time Off
Employee Discounts

Job Description

Dave & Buster's is a unique and dynamic entertainment and dining venue that offers a blend of delicious food, refreshing drinks, interactive games, and an exciting atmosphere ideal for celebrations and socializing. Established with the goal of providing an extraordinary experience for its guests, Dave & Buster's has become a popular destination where fun and entertainment seamlessly merge with upscale dining. The company prides itself on creating an environment that is lively, welcoming, and perfect for guests of all ages to enjoy. With a commitment to excellent customer service and continuous innovation in entertainment options, Dave & Buster's stands out... Show More

Job Requirements

  • must be at least 18 years of age
  • ability to work days, nights, and/or weekends as required
  • capability to work in environments with hot and cold temperatures
  • able to work in noisy, fast-paced environments with distracting conditions
  • able to read and write handwritten notes
  • ability to lift and carry up to 30 pounds
  • ability to stand and move about facility for long periods
  • able to reach, bend, stoop, mop, sweep, and wipe frequently
  • adherence to company sanitation procedures
  • ability to manage financial transactions accurately
  • strong customer service orientation
  • willingness to maintain a clean and orderly work station

Job Qualifications

  • effective communication skills
  • ability to operate Micros POS system
  • knowledge of bar recipes and drink preparation
  • friendly and outgoing personality
  • ability to work in fast-paced environment
  • basic math skills for cash handling
  • ability to work flexible hours including nights and weekends
  • previous restaurant and/or bar experience preferred
  • ability to work cooperatively in a team
  • basic English reading and communication skills
  • adherence to company dress code and professional appearance
  • age 18 or older
  • willingness to participate in company incentives and contests

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all-out fun
  • keep immediate supervisor promptly informed of all problems or unusual matters of significance and take prompt corrective action or suggest alternatives
  • create a warm, fun atmosphere for guests and team members
  • adhere to company sanitation procedures
  • maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when to notify a manager
  • follow all bar recipes to deliver a consistent product, control costs and maximize guest satisfaction
  • keep station clean and set up and take down station tables appropriately
  • greet newly seated guests in a friendly and timely manner
  • accurately take guests' food and drink orders
  • maintain a thorough understanding of all menu items and answer questions regarding food and drink preparation
  • enter orders into Micros quickly and properly
  • manage all sales on personal Micros keys and complete station side work at shift start and end
  • demonstrate ability to operate Micros, make changes, conduct credit card transactions accurately, and account for all monies at the end of the shift
  • ensure food is properly garnished and deliver trays to designated bar areas and other sections as needed
  • work quickly adhering to "Full hands in, full hands out" philosophy
  • participate in incentives and contests driving sales and promoting the brand
  • complete bar inventories and daily requisition sheets as requested
  • complete opening and closing duties timely
  • assist in party setup and breakdown
  • assist other team members as needed
  • buss and reset tables as needed
  • ensure ongoing guest satisfaction by checking back after food delivery, maintaining drink levels, removing clutter, prebussing as necessary, and responding promptly to guest needs
  • maintain favorable working relationships with coworkers to promote cooperation and high morale
  • listen to hear guests' orders and needs and communicate effectively with guests and team members
  • maintain a friendly demeanor and smile frequently
  • exhibit restaurant and/or bar experience preferred though not required
  • effectively communicate to generate enthusiasm about the D&B experience
  • read and communicate in English
  • dress according to company dress code and maintain neat, clean, and professional appearance
  • work in a noisy, fast-paced environment
  • must be at least 18 years old.

Job Qualifications

Experience

No experience required

Job Location

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