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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $21.50
Work Schedule
Flexible
Benefits
competitive pay
Tips
Professional work environment
opportunities for growth
Employee Discounts
Job Description
Coach Grill is a renowned upscale dining establishment located in Wayland, MA, celebrated for its blend of New England charm and the sophisticated ambiance of a classic American steakhouse. With decades of experience, Coach Grill has established itself as a staple in the local dining scene, offering guests an exceptional culinary experience that combines high-quality food with impeccable service. The restaurant's bar plays a pivotal role in enhancing the overall dining atmosphere, featuring expertly crafted cocktails, a carefully curated extensive wine list, and a selection of top-tier spirits. This commitment to excellence ensures that guests enjoy not only a delicious... Show More
Job Requirements
- High school education
- Able to communicate (speak, read, and write) in English
- Previous hospitality experience preferred
- Experience using a point of sale (POS) system
- Must meet the local, legal minimum age requirement to serve alcoholic beverages
- Coordination skills to allow proper pouring and carrying of several drinks and plates at the same time
Job Qualifications
- Adaptability and flexibility
- Attention to detail
- Communication
- Confidence
- Customer focus
- Initiative
- Problem solving
- Teamwork
Job Duties
- Maintain proper grooming and uniform standards
- Deliver genuine hospitality to and establish emotional connections with our guests
- Contribute to the overall teamwork and success of the restaurant
- Communicate effectively with guests and team members
- Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
- Presents the best we have to offer, never selling the guest anything
- Prepares drink orders for guests and servers according to recipes in a timely manner
- Execute beverage tray service
- Answer guest questions regarding food and beverage offerings
- Adhere to all alcohol awareness procedures
- Handle guest complaints professionally and alert a manager immediately
- Process payments and handle cash professionally and accurately
- Communicate with managers and hosts regarding table availability and key table updates
- Follow up with guests about their meal and dining experience to ensure great guest satisfaction
- Maintain a high level of cleanliness and sanitation
- Demonstrate professional and gracious demeanor at all times
- Perform all opening, running, and closing duties accurately
- Perform any job function requested by the management team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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