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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Hilton travel benefits
Complimentary lunch
parking
Job Description
DoubleTree by Hilton Miami Airport Convention Center is a renowned hotel located strategically just south of Miami International Airport, accessible via the Dolphin Expressway and situated next to the Blue Lagoon Business District. This prestigious hotel boasts 334 comfortable guestrooms and offers a wide array of amenities including in-house dining options, a state-of-the-art fitness center, an outdoor pool, and a fully equipped business center. Furthermore, the venue features an impressive 20,000 square feet of flexible meeting and event space complemented by a sprawling 152,000 square foot Convention Center, making it an ideal choice for both corporate and social gatherings. As... Show More
Job Requirements
- Minimum of 2 years of progressive experience in a hotel or related field
- A high school diploma is required
- Prior supervisory experience is preferred
- Strong understanding of service standards
- Knowledge of food and beverage preparation techniques
- Knowledge of health regulations and liquor laws
- Excellent communication skills
- Ability to multitask and prioritize
- Flexible work hours
- Physical ability to handle equipment
- Willingness to participate in training
- Strong problem-solving skills
Job Qualifications
- Minimum of 2 years of progressive experience in a hotel or related field
- A high school diploma is required
- additional hospitality management education is a plus
- Prior supervisory experience is preferred
- Strong understanding of service standards across various service types
- Knowledge of food and beverage preparation techniques, health regulations, and liquor laws
- Excellent verbal and written communication skills
- ability to build rapport with guests and staff
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
- A willingness to participate in training and ongoing development opportunities
- Maintain flexibility with work hours to meet the needs of the hotel
- Strong problem-solving skills with a proactive approach to challenges
- Physical ability to lift, carry, and move equipment as needed
Job Duties
- Provide exceptional service by being attentive, friendly, and helpful to all guests and team members
- Oversee the daily operations of the banquet department, ensuring efficient service and satisfied guests
- Supervise and support banquet personnel, fostering a collaborative work environment
- Address guest complaints promptly and professionally
- Coordinate effectively with other Food & Beverage managers to address ongoing issues
- Maintain clear communication with supervisors regarding operational challenges
- Implement and monitor loss prevention strategies within the banquet operations
- Prepare and submit required operational reports, ensuring accuracy and timeliness
- Monitor service quality and compliance with local health and safety regulations
- Conduct staff performance reviews and lead ongoing training programs
- Facilitate communication with the kitchen regarding event counts and menu preparations
- Ensure safety, sanitation, and cleanliness across all banquet areas
- Direct banquet setup and oversee service operations, maintaining high service standards
- Engage with guests to ensure their needs are met and to promote satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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