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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.25 - $27.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Paid Holiday Leave
Premium Pay For Holiday Work Hours
Generous Paid Time Off
Medical
Dental
Vision care
Life and AD&D insurance
Employee assistance program
401(k) retirement plan
Paid training
Staff purchase discount
Subsidized staff meal
Birthday Cake
Long Service Award
Staff Recreation Activity
Job Description
T&T Supermarket is a leading grocery retailer specializing in Asian food products, renowned for its commitment to quality, customer service, and community engagement. Established as a trusted name in the supermarket industry, T&T Supermarket operates numerous stores that offer a wide variety of fresh produce, specialty items, and daily essentials that cater to diverse culinary tastes. Visitors to T&T can expect a welcoming atmosphere, an extensive selection of products, and a team dedicated to providing exceptional shopping experiences. As part of its continued growth and commitment to excellence, T&T Supermarket is looking for motivated individuals to join its Bakery Department,... Show More
Job Requirements
- Willing to work flexible shifts including weekdays, weekends, evenings, and statutory holidays
- basic computer skills in MS Office
- familiar with relevant tools and equipment, able to interpret product labels
- able to communicate in English
- proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
- knowledge of workplace health and safety protocols
- minimum of 2 years of related experience
- relevant experience and bakery knowledge, display, promotion and packaging techniques preferred
- demonstrated commitment, accountability, and reliability in previous roles
- a good team player, capable of collaborating with and assisting colleagues
- good organization, problem-solving, interpersonal, and customer service skills
- positive, proactive, and self-motivated work ethic
Job Qualifications
- Minimum of 2 years of related experience
- relevant bakery knowledge including display, promotion and packaging techniques preferred
- basic computer skills in MS Office
- able to communicate in English
- proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
- knowledge of workplace health and safety protocols
- good organization, problem-solving, interpersonal, and customer service skills
- positive, proactive, and self-motivated work ethic
- demonstrated commitment, accountability, and reliability in previous roles
- a good team player, capable of collaborating with and assisting colleagues
Job Duties
- Deliver exceptional customer service with a welcoming smile, greeting and assisting customers enthusiastically, friendly, and courteously
- provide guidance and supervision to junior team members, provide feedback on staff performance, assist in staff training and development within the department
- address customer complaints promptly and cultivate strong relationships with customers by offering attentive service, including a welcoming smile, eye contact, and personalized attention
- familiar oneself with the location of various bakery items and stay informed about departmental promotions to better assist customers
- maintain and update UPC pricing, verify and ensure accurate product labeling
- assist in managing the quality and freshness of all products (bread, cake and other pastry products), ensure they are properly packaged and display while enforcing the FIFO (First In, First Out) principle to uphold standards
- ensure thorough quality control measures during product receiving and efficiently manage inventory across display areas and backrooms, including the cooler, and freezer
- maintain workplace cleanliness and upkeep of work tools to ensure a hygienic and organized environment
- lead by example, demonstrating proficiency in all assigned duties and setting a standard for excellence
- fulfill any additional responsibilities as assigned by superiors, contributing to the overall efficiency and success of the department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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