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T&T Supermarket logo

Bakery Service Supervisor

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Range $21.50 - $26.75
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

Paid holidays
Dental Insurance
Health Insurance
AD&D insurance
Paid training
Employee assistance program
Paid Time Off
Vision Insurance

Job Description

T&T Supermarket is a leading grocery chain specializing in Asian food products and providing a comprehensive shopping experience. With numerous locations, T&T Supermarket is dedicated to serving diverse communities by offering high-quality food items, excellent service, and a multicultural environment. The company prides itself on its commitment to customer satisfaction, product freshness, and community engagement. It is known for its vibrant bakery section, which produces a variety of breads, cakes, and pastries that meet the tastes and needs of its customers. As part of a dynamic and expanding retail environment, T&T Supermarket emphasizes a culture of inclusion, teamwork, and continuous... Show More

Job Requirements

  • Willing to work flexible shifts including weekdays weekends evenings and statutory holidays
  • Basic computer skills in MS Office
  • Familiar with relevant tools and equipment able to interpret product labels
  • Able to communicate in English proficiency in Chinese Cantonese and or Mandarin is advantageous
  • Knowledge of workplace health and safety protocols
  • Minimum of 2 years of related experience
  • Relevant experience and bakery knowledge display promotion and packaging techniques is preferred
  • Demonstrated commitment accountability and reliability in previous roles
  • A good team player capable of collaborating with and assisting colleagues
  • Good organization problem-solving interpersonal and customer service skills
  • Positive proactive and self-motivated work ethic

Job Qualifications

  • Minimum of 2 years of related experience
  • Relevant experience and bakery knowledge display promotion and packaging techniques is preferred
  • Basic computer skills in MS Office
  • Able to communicate in English proficiency in Chinese Cantonese and or Mandarin is advantageous
  • Knowledge of workplace health and safety protocols
  • Demonstrated commitment accountability and reliability in previous roles
  • Good organization problem-solving interpersonal and customer service skills
  • Positive proactive and self-motivated work ethic
  • A good team player capable of collaborating with and assisting colleagues

Job Duties

  • Deliver exceptional customer service with a welcoming smile greeting and assisting customers enthusiastically friendly and courteously
  • Provide guidance and supervision to junior team members provide feedback on staff performance assist in staff training and development within the department
  • Address customer complaints promptly and cultivate strong relationships with customers by offering attentive service including a welcoming smile eye contact and personalized attention
  • Familiar oneself with the location of various bakery items and stay informed about departmental promotions to better assist customers
  • Maintain and update UPC pricing verify and ensure accurate product labeling
  • Assist in managing the quality and freshness of all products bread cake and other pastry products ensure they are properly packaged and display while enforcing the FIFO First In First Out principle to uphold standards
  • Ensure thorough quality control measures during product receiving and efficiently manage inventory across display areas and backrooms including the cooler and freezer
  • Maintain workplace cleanliness and upkeep of work tools to ensure a hygienic and organized environment
  • Lead by example demonstrating proficiency in all assigned duties and setting a standard for excellence
  • Fulfill any additional responsibilities as assigned by superiors contributing to the overall efficiency and success of the department

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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