Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Training and Development
Job Description
Hy-Vee is a well-established supermarket chain widely recognized for its commitment to community, high-quality products, and exceptional customer service. With a strong presence primarily in the Midwestern United States, Hy-Vee operates numerous stores that provide a full-service grocery shopping experience, including fresh produce, pharmacy, floral, and bakery departments. Dedicated to a people-first philosophy, Hy-Vee values its employees as the core strength behind its reputation. The company promotes a culture of respect, teamwork, and continuous improvement, making it not only a preferred shopping destination but also an employer of choice for individuals seeking growth and stability in the retail industry.
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Job Requirements
- Must be 18 or older
- High school diploma or equivalent experience
- Six months to one year of related bakery experience
- Ability to exert up to 50 pounds of force occasionally
- Ability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Ability to see clearly from 20 inches to 20 feet with or without correction, including color vision, depth perception, and field of vision
- Ability to solve practical problems and interpret instructions
- Must adhere to company policies and work schedule
- Must maintain personal hygiene and dress standards
Job Qualifications
- High school diploma or equivalent
- Six months to one year of similar or related bakery experience
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to solve practical problems with limited standardization
- Experience providing courteous and friendly customer service
- Ability to follow sanitation, safety and hygiene guidelines
- Ability to work in a fast-paced retail environment
- Basic leadership or team coordination skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders including special and future orders for the day
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Orders supplies and merchandise items for the department except cake decorating items as directed by the bakery manager
- Reviews current product on the shelf, re-merchandises the shelf, and throws away or recycles outdated products
- Writes the department schedule and ensures employees’ attendance and punctuality in bakery manager's absence
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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