Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Paid training
Job Description
H-E-B is one of the largest independently owned food retailers in the United States, with a strong presence operating over 400 stores across Texas and Mexico. Established as a company committed to providing exceptional food products and outstanding customer service, H-E-B generates annual sales exceeding $31 billion. The company is renowned for its innovative retail concepts and customer-focused approach, making it a leader in the omnichannel retail industry. H-E-B is now expanding its brand footprint by venturing into the Restaurant and Bar business, enhancing its reputation by combining exceptional food quality with attentive service in a welcoming neighborhood dining environment.<... Show More
Job Requirements
- minimum age 18
- 1+ years of experience in customer service
- experience in restaurant Point of Sale (POS) systems (preferred)
- completion of Alcohol Seller Training / Cash Handling training upon hire
Job Qualifications
- experience in restaurant Point of Sale (POS) systems (NCR, Aloha, Nirvana, etc.)
- advanced customer service and communication skills
- working understanding of nutrition values and ingredients
- organization and planning skills
- computer skills
- reading / writing skills
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile, even when balancing multiple priorities
Job Duties
- Build strong relationships with customers in varying situations
- Take orders from customers
- assist with menu / beverage selections, including alcoholic beverages
- Provide detailed information on menu items and specials, and beer and wine
- Serve food, drink, and products to guests
- Process cash, check, debit, and credit transactions accurately and quickly
- Use suggestive selling techniques / merchandise effectively to meet guest needs and build department sales
- Interact positively with customers in person, on the phone, or through technology
- Assist with catering orders as needed
- Address complaints
- resolve problems in a way that builds relationships
- Model teamwork to ensure a great guest experience
- Prepare, package, merchandise product
- Assist in technical areas as needed
- Ensure compliance with TABC regulations
- Ensure compliance with department and Store standard operating procedures
- Bus / clean tables
- perform deep clean of dining, ordering, bar areas, as needed
- Maintain beverage station and bar areas
- Maintain sanitation in food / beverage prep areas and display cases
- Properly handle, operate, and maintain equipment
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter