You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
training programs
Job Description
Hilton is a global leader in the hospitality industry, operating thousands of hotels across over 100 countries and territories. Established as a beacon of excellence, Hilton offers a wide range of accommodations through its diverse portfolio of brands including the flagship Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. The company prides itself on providing millions of travelers worldwide with an unparalleled hospitality experience that combines warm welcomes, exceptional service, and memorable stays. Hilton's commitment to quality and guest satisfaction has made it a trusted name in luxury and... Show More
Job Requirements
- Junior college degree
- 5 years or above hotel sales and related experience
- good English and Chinese reading and writing skills
- good communication skills
- able to work under strong pressure
- understand local customers
- strong market analysis ability
- certain customer resources
- leadership ability
- good organization skills
- good presentation skills
Job Qualifications
- Junior college degree
- 5 years or above hotel sales and related experience
- good English and Chinese reading and writing skills to meet business needs
- good communication skills
- can work under strong pressure
- understand local customers
- strong market analysis ability
- have certain customer resources
- able to lead by example
- good organization skills
- good presentation skills
Job Duties
- Participate in the development and execution of the hotel marketing plan
- complete relevant courses of Hilton University on time and ensure to pass the test
- be familiar with hotel product knowledge and related activities
- responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets
- complete sales targets and related tasks set by the hotel
- develop sales plans and obtain approval from the Director of Sales or Commercial Director
- understand customer needs through telephone sales, face-to-face visits, other forms and achieving sales
- produce quotations efficiently, send contracts to customers and follow up promptly
- show clients around the hotel
- operate the hotel reservation system to book rooms, banquet venues, etc
- send teamwork order promptly and ensure the relevant departments receive the relevant information
- establish a good relationship with customers, maintain update of customer information and promptly report customer needs and feedback to the hotel
- recommend other hotel chains within the group to clients
- proactively collect market and industry information to share with other members of the sales team to capture business opportunities and convert to business confirmation
- understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference promotion information, and promptly feedback to the Commercial Director or Director of Sales
- welcome key customers, team leaders and VIPs to the hotel when they arrive
- handle guest feedback or complaints
- maximize sales at all times and effectively forecast team and banquet revenue
- provide necessary supervision and guidance to the sales manager or Director of Sales as needed in developing team quotes or contracts
- actively participate in the development of marketing plans and collaborate to achieve budgets
- assist the Director of Sales to allocate daily work effectively according to the sales team structure
- assist the Director of Sales to organize regular meetings, ensure effective communication between the sales team and the hotel operations team, assist the banquet and catering sales department or operations department in following-up on events occurring during banquets or meetings
- assist the Director of Sales to complete relevant parts of the department budget and actively participate in the development of forecasting and marketing plans
- provide regular training to employees to ensure that the team is familiar with hotel products and processes and can efficiently explore customer needs and provide professional customized services
- regularly analyze customer output and source market structure, anticipate market trends and design products and channels in advance to seize business opportunities
- assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability
- conscientiously perform assigned tasks and special tasks
- the department reserves the right to change or supplement the job description if necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All