Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Retirement Plan
Paid Time Off
Family-friendly programs
Cultural programs
Job Description
Duke University, established in 1924 through an indenture of trust by James Buchanan Duke, is one of America’s foremost research universities. Located in Durham, North Carolina, Duke is situated in the heart of the Research Triangle, a region consistently ranked as one of the best places to work and live in the United States. With over 15,000 students engaged in studies and research across its 10 undergraduate, graduate, and professional schools, Duke also employs approximately 40,000 staff members, making it the third largest private employer in North Carolina. The university’s extensive reach includes international programs in more than 150 countries,... Show More
Job Requirements
- Bachelor's degree in a related field
- Two years of related business or administrative experience coordinating special events logistics and execution for a university
- Master's degree in a related field may be substituted for two years of experience
- Equivalent combination of relevant education and/or experience
- Valid NC driver’s license required
Job Qualifications
- Completion of a bachelor's degree program in a related field
- Two years of related business or administrative experience in the coordination of special events logistics and execution for a university
- A master's degree in a related field may be substituted for two years of experience
- Any other equivalent combination of relevant education and/or experience
- Four years of experience in special events logistics and execution or related field preferred
- Ability to establish and maintain effective work relationships with students, faculty, staff, and the public
- Ability to provide administrative guidance within area of responsibility, providing direct training and supervision as needed
- Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on understanding of organizational policies and activities
- Valid NC driver’s license preferred
Job Duties
- Manage and coordinate operational policies related to reservations, hours of operation, event staffing, charge rates, rental fees and registration website portals
- Develop and implement service fees and billing procedures to recover expenses
- Determine fiscal requirements and prepare budgetary recommendations
- Monitor, verify and reconcile expenditure of budgeted funds
- Work Campus Life Finance to verify invoice information for charges on contracted services
- Oversee reservation process for CES maintained spaces
- Review inquiries received through online booking portal ensuring logistics needs for the reservation can be provided including event time, set up and strike
- Ensure spaces on the booking portal are current, adding or removing spaces as needed
- Work with software vendor and Student Affairs IT enabling reservation system is functioning as expected
- Troubleshoot users inquiries as needed
- Mitigate risk factors related to attendee management, fire safety and overall security of events
- Develop relations with both University and City officials to maintain established safety requirements and protocols
- Obtain and verify appropriate insurance certificates are current with non-Duke vendors
- Review safety plan for events to ensure compliance with state, local and university policies and correct as required
- Report potential issues to appropriate University Staff
- Continually educate event planners both departmental and student planners on applicable policies to host successful events
- Work closely with the Campus Life Student Involvement and Leadership staff to recommend best practices for student events
- Research industry trends and predict impact on operations budget
- Recommend plans to implement following best practices in the event and conference field utilizing CAS Standards for operations in the Conference and Event field
- Seek feedback from event planners to assess levels of satisfaction with services and venues provided or managed by the CES team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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