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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $21.75
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
Career advancement and professional development
tuition reimbursement and scholarship opportunities
Job Description
KFC, a globally recognized leader in the fast-food industry, is committed to delivering exceptional dining experiences through high-quality food, outstanding customer service, and a supportive team environment. As a trusted name in quick-service restaurants, KFC prides itself on its rich heritage and innovative approach to the industry, constantly evolving to meet customer needs while maintaining its core values of hospitality and excellence. The restaurant fosters a dynamic and inclusive workplace where employees are motivated to develop their skills, grow their careers, and contribute to the brand's continued success. Working at KFC means being part of a culture that values teamwork,... Show More
Job Requirements
- Two or more years of restaurant or retail management experience
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values by promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent supporting the Restaurant General Manager in hiring
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and Occupational Health and Food Safety standards
Job Qualifications
- Two or more years of restaurant or retail management experience
- Strong communication skills for conducting performance appraisals, disciplinary actions, and employee motivation
- Experience in assisting with profit and loss management including cash control and inventory oversight
- Ability to lead recruitment efforts and promote a culture of equity and inclusion
- Knowledge of corporate policies, procedures, and Occupational Health and Food Safety standards
- Proven ability to provide constructive feedback and foster team collaboration and motivation
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the Restaurant General Manager's absence
- Collaborate with the Restaurant General Manager in assessing team performance and providing ongoing constructive and positive feedback
- Address employee relations issues, determine immediate resolutions or escalate to the Restaurant General Manager as necessary
- Assist in sourcing, recruiting, interviewing and hiring team members while promoting equity, inclusion and belonging
- Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the Restaurant General Manager in facility maintenance and ensure health and safety standards are consistently followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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