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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $22.25
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
Career advancement and professional development
tuition reimbursement and scholarship opportunities
Job Description
KFC, a globally recognized leader in the fast-food industry, is renowned for its commitment to delivering high-quality fried chicken and exceptional dining experiences. With a presence in many countries, KFC combines a rich legacy of flavorful recipes with modern restaurant operations. KFC prides itself on fostering a positive work culture focused on growth, inclusivity, and customer satisfaction. The company is dedicated to empowering its employees with the tools and opportunities needed to excel, making it a preferred employer in the restaurant sector. Being part of KFC means joining a team that values hard work, integrity, and community engagement while continuously... Show More
Job Requirements
- 2+ years of restaurant/retail management experience
- Assist with profit and loss management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Assist with profit and loss management including cash control, security procedures, inventory maintenance, labor management and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring team members, while driving a culture of equity, inclusion and belonging
- Assist with profit and loss management, including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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