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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,700.00 - $63,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee Recognition Program
Job Description
Marriott International is a globally renowned leader in the hospitality industry, committed to delivering exceptional guest experiences across its diverse portfolio of brands. One of its premier brands, JW Marriott, stands out as a symbol of luxury and refined service, boasting over 100 properties located in gateway cities and exclusive resort destinations worldwide. JW Marriott prides itself on fostering a work environment that cultivates innovation, genuine hospitality, and a strong sense of community among its associates. The brand's philosophy centers on the belief that taking excellent care of employees translates directly to superior guest service, which is encapsulated in their... Show More
Job Requirements
- high school diploma or GED
- 5 years experience in culinary or related professional area
- OR 2-year degree from accredited university in culinary arts, hotel and restaurant management, or related major
- 3 years experience in culinary or related professional area
- strong interpersonal and communication skills
- ability to lead and motivate a team
- knowledge of food handling and sanitation regulations
- experience in food production and kitchen management
- ability to work in a fast-paced environment
- commitment to maintaining high quality and safety standards
- capability to manage budgets and control inventory
Job Qualifications
- high school diploma or GED
- 5 years experience in the culinary, food and beverage, or related professional area
- OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 3 years experience in the culinary, food and beverage, or related professional area
- effective leadership and interpersonal skills
- strong communication and organizational skills
- ability to mentor and coach team members
- knowledge of food safety and sanitation standards
- experience with menu development
- capability to manage budgets and inventories
- problem-solving and decision-making abilities
- commitment to exceptional customer service
Job Duties
- develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions
- maintains food handling and sanitation standards
- ensures all employees have proper supplies, equipment and uniforms
- performs all duties of culinary and related kitchen area employees in high demand times
- oversees production and preparation of culinary items
- ensures employees keep their work areas clean and sanitary
- works with restaurant and banquet departments to coordinate service and timing of events and meals
- communicates areas in need of attention to staff and follows up to ensure follow through
- supports and assists with new menus, concepts and promotions for the restaurant outlets and banquets
- assists in determining how food should be presented and creates decorative food displays
- prepares and cooks foods of all types, either on a regular basis or for special guests or functions
- checks the quality of raw and cooked food products to ensure that standards are met
- ensures and maintains the productivity level of employees
- ensures completion of assigned duties
- coordinates activities of cooks and workers engaged in food preparation
- utilizes interpersonal and communication skills to lead, influence, and encourage others
- advocates sound financial/business decision making
- demonstrates honesty/integrity
- leads by example
- leads shifts while personally preparing food items and executing requests based on required specifications
- handles employee questions and concerns
- identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- conducts employee performance appraisal process, giving feedback as needed
- communicates performance expectations in accordance with job descriptions for each position
- participates in an on-going employee recognition program
- monitors employee's progress towards meeting performance expectations
- conducts training when appropriate
- follows specific goals and plans to prioritize, organize, and accomplish work
- monitors staffing levels to ensure that guest service, operational needs and financial objectives are met
- places orders for appropriate supplies and manages food and supply inventories according to budget
- participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results
- provides services that are above and beyond for customer satisfaction and retention
- manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
- improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- sets a positive example for guest relations
- strives to improve service performance
- handles guest problems and complaints seeking assistance from supervisor as necessary
- empowers employees to provide excellent customer service within guidelines
- provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- serves as a role model to demonstrate appropriate behaviors
- analyzes information and evaluating results to choose the best solution and solve problems
- complies with loss prevention policies and procedures
- reports malfunctions in department equipment
- attends and participates in all pertinent meetings
- encourages and builds mutual trust, respect, and cooperation among team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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