Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Dunkin' is a globally recognized quick-service restaurant franchise known for its coffee and baked goods. Established as a leader in the industry, Dunkin' combines a commitment to quality products with exceptional customer service. The brand operates thousands of locations worldwide, all dedicated to providing a warm and welcoming experience to guests. As a well-established franchise, Dunkin' values operational excellence, brand consistency, and creating positive work environments for its employees.
The Assistant Restaurant Manager at Dunkin' plays a vital role in supporting the Restaurant Manager and leading the restaurant team. The Assistant Manager is responsible for floor operations as well ... Show More
The Assistant Restaurant Manager at Dunkin' plays a vital role in supporting the Restaurant Manager and leading the restaurant team. The Assistant Manager is responsible for floor operations as well ... Show More
Job Requirements
- High school diploma or equivalent
- previous leadership experience in retail, restaurant, or hospitality
- basic computer skills
- strong communication skills in English
- basic math and financial management abilities
- ability to stand for extended periods
- capability to perform repetitive motions such as bending, stooping, and reaching
- physical capability to lift packages if applicable
- ability to work in small spaces
- willingness to learn and embrace change
Job Qualifications
- Basic computer skills
- fluent in spoken and written English
- basic math and financial management
- previous leadership experience in retail, restaurant, or hospitality
- good analytical skills
- strong business acumen
- ability to work well in a fast-paced team environment
- strong time management skills
- problem-solving ability
- ability to motivate others
- guest-focused mindset
Job Duties
- Perform all responsibilities of restaurant team members
- lead team meetings with Restaurant Manager
- oversee brand training programs including scheduling, training, validating, and certifying team and shift lead staff
- ensure brand standards, recipes, and systems are executed
- create and maintain a guest-focused culture in the restaurant
- review guest feedback results and implement action plans to drive improvement
- communicate restaurant priorities, goals, and results to restaurant team members
- execute new product rollouts including training, marketing, and sampling with Restaurant Manager
- execute point of purchase in-store setup per brand standards
- maintain a safe, secure, and healthy environment by enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- control costs to help maximize profitability
- complete inventory periodically as determined by franchisee
- support Restaurant Manager in weekly labor scheduling to ensure all shifts are staffed
- support Restaurant Manager in assigning staff and deployment
- support Restaurant Manager in completing supplier and other vendor orders
- conduct self-assessments and corresponding action plans
- ensure restaurant budget is met as determined by franchisee
- manage cash over/short and ensure team members follow cash management policies
- engage with Dunkin’ Brands Field Operations team as appropriate
- recruit, hire, onboard, and develop restaurant team members
- assist in team and shift lead performance appraisals
- coach restaurant team members to drive sales, improve profitability, and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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