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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.77 - $29.33
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
The Ritz-Carlton Dallas is part of the renowned Ritz-Carlton portfolio, a brand within Marriott International known for its exceptional luxury hospitality and commitment to delivering unparalleled guest experiences. Located at 2121 McKinney Ave, Dallas, Texas, this prestigious hotel is dedicated to providing a unique blend of elegant accommodations, personalized service, and a welcoming environment where guests feel valued and comfortable. The Ritz-Carlton properties are known globally for setting the highest standards in luxury service, and the Dallas location continues this tradition by fostering an atmosphere where both guests and employees thrive. Employees at The Ritz-Carlton Dallas are empowered to be... Show More
Job Requirements
- High school diploma or GED
- Three years experience in guest services, front desk, housekeeping, or related field
- Eligibility for full-time management role
- Ability to work onsite at The Ritz-Carlton Dallas
- Strong interpersonal and organizational skills
- Willingness to adhere to company policies and standards
- Flexibility to cover shifts and handle operational demands
Job Qualifications
- High school diploma or GED with three years experience in guest services or related field
- OR two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with one year experience
- Strong understanding of guest services and front desk operations
- Ability to manage budgets and departmental expenses
- Effective communication and leadership skills
- Knowledge of loss prevention and safety policies
- Proficient in operating departmental equipment and managing shift reports
Job Duties
- Open and close Front Desk and Housekeeping shifts ensuring completion of shift checklists
- Run and review critical room operations reports
- Understand and coordinate various department operations including Recreation, Laundry, Bell Staff, AYS, Front Desk, and Concierge services
- Operate departmental equipment and report any malfunctions
- Ensure employees have proper supplies and uniforms
- Comprehend and utilize night audit procedures and reports
- Ensure compliance with loss prevention policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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